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Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.4 /10
CX Score
8.3 /10
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Dayforce
8.4 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
13% Neutral
85% Positive

Pros

  • Respectful
  • Enables Productivity
  • Security Protects
  • Acts with Integrity

Feature Ratings

Average 82

Payroll Administration

87

Time and Attendance

84

Employee Record

84

Benefits Administration

84

Compensation Management

82

Talent Acquisition

81

Learning and Development

81

Workforce Planning

81

Performance Management

81

Position Management

80

Talent Management

79

Vendor Capability Ratings

Average 77

Breadth of Features

82

Business Value Created

82

Quality of Features

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Ease of IT Administration

76

Availability and Quality of Training

76

Vendor Support

75

Ease of Data Integration

75

Ease of Implementation

70

Dayforce Reviews

Sherlonda P.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An excellent human capital management system.

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

The high degree of customizability. We constantly need to make modifications with little to no notice because we have four separate union agreements. Dayforce is a great tool, and we like how the newer modules are getting easier to use and configure. Ceridian's implementation team is wise; they listen to your business needs and develop innovative solutions to suit those needs.

What is your favorite aspect of this product?

The system works perfectly. It works well for individuals who use it frequently, such as HR, payroll, and some managers. Dayforce has a simple, well-designed user interface. During auditing periods, personnel data and document management are easily managed and referenced, allowing for an accurate representation of the organization chart. Ceridian Dayforce has advanced human capital management capabilities that help to keep the employees happy, productive, and successful.

What do you dislike most about this product?

Manual data entry might be time-consuming in some cases. The reporting features are poor and do not provide as much information as we would prefer. Hotfixes can sometimes create serious issues. Because Ceridian does not manage tax accounts, this must be done in-house. It can be challenging to manage the reporting process at times.

What recommendations would you give to someone considering this product?

Dayforce is a live, simple system that consistently calculates and produces data, resulting in the most accurate outcomes. It's a fantastic HRIS system. Ceridian delivers excellent customer service, but when they hire a third party to complete the implementation, the experience and timing of the performance suffer.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Lorenzo I.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

An HRIS platform for growing HR departments

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Their INSIGHTS conference has always been fantastic, and the XOXO program is one of our favorites. Ceridian Dayforce provides advanced human capital management tools that help us keep the staff happy and productive. And more successful, which has a direct impact on the bottom line. Ceridian Dayforce helps us in submitting development increases.

What is your favorite aspect of this product?

We are very user-friendly, we have an excellent support POD, and we were able to recoup the cost if the deployment was completed in less than a year, owing to human resources savings. Their function that allows you to take time off from work and organize your time is user-friendly. Users will find the mobile app to be simple to use. The enrollment function for benefits works better than planned.

What do you dislike most about this product?

The user interface isn't as user-friendly as it could be. For example, the data entry field is frequently hidden until users move their mouse over it. Unskilled users may wait for the block to open, give up, or contact support because it says to enter, but there is no place to do so.

What recommendations would you give to someone considering this product?

High cost, headcount, and time savings. As other payroll systems required more work, processing payroll was a weekly exercise in collective breath-holding. It's a pleasure to work with Ceridian Dayforce. Everyone we've come into contact with is knowledgeable and ready to collaborate to solve worker issues.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Role: Finance
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2022

Dayforce is a good product for any company to use

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

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