Dayforce Inc.

Dayforce

Composite Score

8.4 /10

CX Score

8.4 /10

414 Reviews Write a Review

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What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Strategy and Innovation
Product Impact

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

7 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

7 Top Rated Capabilities

10 Top Rated Features

2021

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Gold Medalist

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 81%
Negotiation and Contract:: 72%
Conflict Resolution:: 79%
Strategy & Innovation:: 79%
Service Experience:: 72%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative

12% Neutral

85% Positive

Pros

Respectful
Enables Productivity
Acts with Integrity
Security Protects

Feature Ratings

Average 83

Payroll Administration

Employee Record

Compensation Planning & Forecasting

Time and Attendance

Benefits Administration

Self-Service Applicant Portal

Compensation Management

Workforce Planning

Scheduling

Performance Management

Talent Acquisition

Vendor Capability Ratings

Average 78

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Implementation

Also Featured in...

Talent Management

Score 8.3

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Workforce Management - Enterprise

Score 8.2

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Payroll

Score 8.2

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Benefits Administration

Score 8.1

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Dayforce Reviews

Cynthia S.

Role: Human Resources
Industry: Recreation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Easy to use. Lots of features. Support needs work

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

Dayforce has a ton of features to choose from. Payroll system is top notch and Employee record management system is great.

What is your favorite aspect of this product?

Payroll and HR platforms

What do you dislike most about this product?

Support needs work.

Pros

Enables Productivity
Respectful
Security Protects
Helps Innovate

Cons

Less Effective Service
Less Generous
Under Delivered

Evan S.

Role: Human Resources
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

An industry leading system for payroll, time,....

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

The product is differentiated in that it is lead by a tech saavy CEO and a company that genuinely cares about the customer and their needs. Payroll, Benefits, tax, and Time have always been incredible strengths with very solid talent modules built around it to support the evolving needs of customers like us.

What is your favorite aspect of this product?

I love the accuracy and flexibility of payroll which has always been such a strong aspect of Dayforce. The talent modules have been built from within even through some acquisitions and are seamless with the employee’s record.

What do you dislike most about this product?

Mobile functionality, primary with self-service forms.

What recommendations would you give to someone considering this product?

Dayforce is leading edge in this space and the true differentiator is the support of the product from the company and its vast user base

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Human Resources
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Sep 2024

User-friendly system

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Helps Innovate
Performance Enhancing
Trustworthy

Dayforce

What is Dayforce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Dayforce Ratings

86 Likeliness to Recommend

98 Plan to Renew

1 Since last award

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Dayforce?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Compensation Planning & Forecasting Ability to facilitate compensation reviews and planning. Forecasts workforce demand for headcount and budgeting purposes.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Self-Service Applicant Portal​ The solution provides a robust applicant portal where documentation can be submitted, updated, and where the present status of an application can be tracked.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Talent Management

Workforce Management - Enterprise

Payroll

Benefits Administration

Dayforce Reviews

Cynthia S.

Easy to use. Lots of features. Support needs work

Likeliness to Recommend

Pros

Cons

Evan S.

An industry leading system for payroll, time,....

Likeliness to Recommend

Pros

User-friendly system

Likeliness to Recommend

Pros

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1
Since last award

1
Since last award

Feature Ratings

Payroll Administration

Employee Record

Compensation Planning & Forecasting

Time and Attendance

Benefits Administration

Self-Service Applicant Portal

Compensation Management

Workforce Planning

Scheduling

Performance Management

Talent Acquisition

Vendor Capability Ratings

Business Value Created

Breadth of Features

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Implementation