Dayforce Inc.

Dayforce

8.4 /10

387 Reviews Write a Review

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What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Strategy and Innovation
Product Impact

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

7 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Gold Medalist

2021

7 Top Rated Capabilities

10 Top Rated Features

2021

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Gold Medalist

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative

12% Neutral

86% Positive

Pros

Respectful
Enables Productivity
Acts with Integrity
Security Protects

Feature Ratings

Average 83

Payroll Administration

Time and Attendance

Employee Record

Benefits Administration

Compensation Management

Learning and Development

Talent Acquisition

Performance Management

Workforce Planning

Position Management

Talent Management

Vendor Capability Ratings

Average 77

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Implementation

Also Featured in...

Workforce Management - Enterprise

Score 8.3

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Talent Management

Score 8.3

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Payroll

Score 8.2

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Benefits Administration

Score 8.0

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Dayforce Reviews

David W.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Great real-time payroll and timekeeping system.

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

Excellent real-time payroll and timekeeping modules.

What is your favorite aspect of this product?

Payroll and timekeeping.

What do you dislike most about this product?

Customer and technical support.

What recommendations would you give to someone considering this product?

Take extra time to configure and implement the system initially.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Less Effective Service
Less Caring
Wastes Time

Brooke C.

Role: C-Level
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Great Product but Very Advanced to Use

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

This is a highly customizable product while many other products are "cookie cutter" and come as they are. The great thing about this product is that it can be customized to fit your specific organization's needs. The application is easy to use and the setup is better compared to other applications.

What is your favorite aspect of this product?

I like the way the pay groups are separated from a payroll perspective. The separation of the groups by pay period makes it easier to use for payroll processing.

What do you dislike most about this product?

I dislike the lack of customer support and the time it takes to get issues resolved.

What recommendations would you give to someone considering this product?

I would recommend that if you use this product you be aware that you will need an internal team to implement this product. You will not receive hand holding help from Ceridian to get this implemented correctly and will need to rely on an internal team to get this done. If you are able to implement with a team, this product is great to use.

Pros

Unique Features
Performance Enhancing
Enables Productivity
Acts with Integrity

Cons

Less Effective Service

Randi P.

Role: Human Resources
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

I truly feel Ceridian listens to their customer

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

They try to accomodate all customer needs.

What is your favorite aspect of this product?

Continuous payroll calculation.

What do you dislike most about this product?

The process of implementation is grueling.

What recommendations would you give to someone considering this product?

Have a team to assist in implementation.

Pros

Efficient Service
Effective Service
Caring
Saves Time

Dayforce

What is Dayforce?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Dayforce Ratings

86 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+77 Net Emotional Footprint

How much do users love Dayforce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Workforce Management - Enterprise

Talent Management

Payroll

Benefits Administration

Dayforce Reviews

David W.

Great real-time payroll and timekeeping system.

Likeliness to Recommend

Pros

Cons

Brooke C.

Great Product but Very Advanced to Use

Likeliness to Recommend

Pros

Cons

Randi P.

I truly feel Ceridian listens to their customer

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Payroll Administration

Time and Attendance

Employee Record

Benefits Administration

Compensation Management

Learning and Development

Talent Acquisition

Performance Management

Workforce Planning

Position Management

Talent Management

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Data Integration

Ease of Implementation