Dayforce Inc.

Dayforce

Composite Score

8.3 /10

CX Score

8.2 /10

105 Reviews Write a Review

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What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Talent Management category

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Strategy and Innovation
Conflict Resolution

2021

2021 Data Quadrant Gold Medalist

2021

2021 Emotional Footprint Champion

2021

2020 Data Quadrant Gold Medalist

2020

2020 Emotional Footprint Champion

2020

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative

17% Neutral

80% Positive

Pros

Respectful
Continually Improving Product
Acts with Integrity
Fair

Cons

Less Effective Service

Feature Ratings

Average 80

Collaboration

Performance Management

Onboarding Offboarding

Compensation Management

Learning and Development

Talent Acquisition

Employee Engagement

Career Pathing

Rewards Recognition

Succession Planning

Wellness

Vendor Capability Ratings

Average 79

Breadth of Features

Business Value Created

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Vendor Support

Also Featured in...

Human Capital Management - Enterprise

Score 8.4

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Workforce Management - Enterprise

Score 8.3

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Payroll

Score 8.2

View Dayforce in this category (opens in a new tab)

Benefits Administration

Score 8.1

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Dayforce Reviews

Wendy A.

Role: Human Resources
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

User Friendly with great Features

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Customer satisfaction

What is your favorite aspect of this product?

All modules are favorite. The Support team is amazing.

What do you dislike most about this product?

Report module is extremely difficult to use.

What recommendations would you give to someone considering this product?

contact with current users

Pros

Efficient Service
Effective Service
Caring
Respectful

Shane M.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Efficient in handling payroll

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Dayforce removes the need for different systems by consolidating all HCM functions onto a single platform, which lowers complexity and boosts efficiency.

What is your favorite aspect of this product?

Dayforce's comprehensive coverage of the entire employee lifecycle, including hiring, onboarding, training, career development, and exit management, is why I enjoy it.

What do you dislike most about this product?

Updates to the system, however essential, could result in brief disruptions and necessitate modifications to internal procedures.

What recommendations would you give to someone considering this product?

I suggest Dayforce since it has tools for managing schedules, tracking employee time worked, calculating overtime and breaks, and keeping track of attendance and timesheets.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cecilia A.

Role: Human Resources
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

Good product. Support disappoints.

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

Good value for product.

What is your favorite aspect of this product?

Time tracking, entitlements, pay policy

What do you dislike most about this product?

Some basic HR features still not available. Leave management. Support cannot handle it's own product. Need to allow partners access to backend of the system.

What recommendations would you give to someone considering this product?

Use a partner during conversion. Learned our lesson the hard way!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Effective Service
Wastes Time

Dayforce

What is Dayforce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

Dayforce Ratings

85 Likeliness to Recommend

1 Since last award

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Dayforce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Compensation Management Software provides ability to track and measure employee compensation

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Career Pathing Ability to map and communicate standard employee career paths.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Succession Planning Software contains employee succession planning functionality.

Wellness Ability to track and manage employee wellness programs and their usage

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Enterprise

Workforce Management - Enterprise

Payroll

Benefits Administration

Dayforce Reviews

Wendy A.

User Friendly with great Features

Likeliness to Recommend

Pros

Shane M.

Efficient in handling payroll

Likeliness to Recommend

Pros

Cecilia A.

Good product. Support disappoints.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Collaboration

Performance Management

Onboarding Offboarding

Compensation Management

Learning and Development

Talent Acquisition

Employee Engagement

Career Pathing

Rewards Recognition

Succession Planning

Wellness

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Vendor Support