Dayforce Inc.

Dayforce

Composite Score

8.3 /10

CX Score

8.2 /10

105 Reviews Write a Review

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What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Talent Management category

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Strategy and Innovation
Conflict Resolution

2021

2021 Data Quadrant Gold Medalist

2021

2021 Emotional Footprint Champion

2021

2020 Data Quadrant Gold Medalist

2020

2020 Emotional Footprint Champion

2020

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative

17% Neutral

80% Positive

Pros

Respectful
Continually Improving Product
Acts with Integrity
Fair

Cons

Less Effective Service

Feature Ratings

Average 80

Collaboration

Performance Management

Onboarding Offboarding

Compensation Management

Learning and Development

Talent Acquisition

Employee Engagement

Career Pathing

Rewards Recognition

Succession Planning

Wellness

Vendor Capability Ratings

Average 79

Breadth of Features

Business Value Created

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Vendor Support

Also Featured in...

Human Capital Management - Enterprise

Score 8.4

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Workforce Management - Enterprise

Score 8.3

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Payroll

Score 8.2

View Dayforce in this category (opens in a new tab)

Benefits Administration

Score 8.1

View Dayforce in this category (opens in a new tab)

Dayforce Reviews

Abhishek G.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Excellent Product

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Easy to use with wonderful features.

What is your favorite aspect of this product?

Easy to manage employees timesheets and vacation request

What do you dislike most about this product?

Nothing as such.

What recommendations would you give to someone considering this product?

Great product to use. Go for it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Sierra S.

Role: Human Resources
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Payroll/benefits functionality, but tax issues

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

Functionality and ability to update configurations in real time

What is your favorite aspect of this product?

How automated the payroll module is compared to other products

What do you dislike most about this product?

the lack of support and tax service issues

What recommendations would you give to someone considering this product?

ask initially about special configurations to perfectly fit your needs and population, because support to set these up later will cost more money

Pros

Continually Improving Product
Helps Innovate
Reliable
Performance Enhancing

Cons

Less Effective Service
Less Efficient Service
Less Caring

Titus Y.

Role: Human Resources
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

No good reason to pick Dayforce

Likeliness to Recommend

1 /10

What differentiates Dayforce from other similar products?

Dayforce has all the features we wanted, but is difficult to configure and is the opposite of intuitive. The features are there, but essentially inaccessible without paying hundreds per hour for an outside contractor to configure.

What is your favorite aspect of this product?

None, it's the worst HRIS I've used.

What do you dislike most about this product?

Everything. It's unwieldy and unmanageable. The start up time it takes to learn is too great a barrier to entry for someone learning for the first time and expected to handle the day to day. I wouldn't take a job at a company using Dayforce unless I wasn't responsible for administering the system in any way.

What recommendations would you give to someone considering this product?

There are way better products out on the market. Look elsewhere.

Pros

Respectful
Efficient Service
Effective Service
Caring

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Dayforce

What is Dayforce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

Dayforce Ratings

85 Likeliness to Recommend

1 Since last award

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Dayforce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Compensation Management Software provides ability to track and measure employee compensation

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Career Pathing Ability to map and communicate standard employee career paths.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Succession Planning Software contains employee succession planning functionality.

Wellness Ability to track and manage employee wellness programs and their usage

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Enterprise

Workforce Management - Enterprise

Payroll

Benefits Administration

Dayforce Reviews

Abhishek G.

Excellent Product

Likeliness to Recommend

Pros

Sierra S.

Payroll/benefits functionality, but tax issues

Likeliness to Recommend

Pros

Cons

Titus Y.

No good reason to pick Dayforce

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Collaboration

Performance Management

Onboarding Offboarding

Compensation Management

Learning and Development

Talent Acquisition

Employee Engagement

Career Pathing

Rewards Recognition

Succession Planning

Wellness

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Vendor Support