ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.3 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 81

Vendor Capability Ratings

Average 81

ChatGPT Reviews

Akash H.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use, very responsive.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It provides coding problem solutions and also it can also do review of codes

What is your favorite aspect of this product?

Response time. Problem solving. Amazing response.

What do you dislike most about this product?

Some time it gives wrong coding solution.

What recommendations would you give to someone considering this product?

Easy to use this product to accelerate your career.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Kevin F.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic tool which work as your P.A

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

It's large number of data, compability , useability and fast response.

What is your favorite aspect of this product?

It's answer like human generated and accurate info is my favorite.

What do you dislike most about this product?

Limited generation for free.

What recommendations would you give to someone considering this product?

It's highly recommended and as it's free, you first give it a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Richard P.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Quick and easy to use.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

I like the free-to-use web interface.

What is your favorite aspect of this product?

That it can usually generate solutions.

What do you dislike most about this product?

It doesn't always understand the prompt.

What recommendations would you give to someone considering this product?

Give it a try, what can it hurt?

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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