ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.3 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 81

Vendor Capability Ratings

Average 81

ChatGPT Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2024

Good & steady but losing it's competitive edge.

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Less Friendly Negotiation
  • Vendor Friendly Policies
  • Vendor's Interest First

Dave M.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Model o1 is perfect for writing PRDs

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

High performance and accuracy in coding, reasoning and writing.

What is your favorite aspect of this product?

The quality of coding answers and the quality PRDs.

What do you dislike most about this product?

Frequent outages.

What recommendations would you give to someone considering this product?

Create the right budget and get your whole team into the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muhammad L.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Great Product and is continually improving!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Its breadth of features is the best part, so its useful for people from all domains. Ti can do it all wether it is AI photo generation, code generation, article writing, summary and anything an AI is currently capable of.

What is your favorite aspect of this product?

Its wide range of use and features.

What do you dislike most about this product?

Given its wide range of features that makes it not the best in any of them. So its like jack of all trades but master of none kind of situation with Chat GPT unfortunately.

What recommendations would you give to someone considering this product?

Definitely try it, Its free version is also available and that gives a good idea of it capabilties.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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