ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.3 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 81

Vendor Capability Ratings

Average 81

ChatGPT Reviews

Tushar K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Enhancing productivity and business value

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

The correctness of ChatGPT is unmatched. It is highly accurate for code generation, compared to alternatives like Google Gemini and Meta AI. It even works wonderfully with complex applications with large codebase. For creative writing tasks, ChatGPT offers innovative ideas and unique take on the topic given.

What is your favorite aspect of this product?

My favorite feature of ChatGPT is that it keeps track of our previous responses and generates the next response based on the feedbacks given in previous response. This back and forth communication is human like and very personalized. It greatly helps in meeting the exact requirements of the task and generate the most appropriate response. ChatGPT maintains the context of the problem really well throughout the conversation.

What do you dislike most about this product?

The dislike that sometimes ChatGPT creates false positives for coding tasks and research topics. It gives incorrect response with such confidence that it can be often misleading. Thus, it is important to cross verify it's responses instead of blindly following without any fact check.

What recommendations would you give to someone considering this product?

From my personal usage experience, I highly recommend ChatGPT for generating code, creative content writing, generating ideas for business, It can assist in almost anything but I advice to clearly define your use case before using ChatGPT professionally. It will be a very valuable resource if you have clear requirements and instructions to follow. Just note that since ChatGPT doesn't have access to real-time data, it will not perform as expected in specific use cases.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements

Dixit R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Problem solver

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

As it has been trained in large amount of dataset so it is more accurate compared to other's.

What is your favorite aspect of this product?

Most of the time it gives right solution,

What do you dislike most about this product?

It is not capable of reading big paragraph.

What recommendations would you give to someone considering this product?

You must consider this product as this is the best in market as compared to others in comparison of accuracy and also in comparison of pricing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Meerali N.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Best AI tool on Earth!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It is unique in itself, it has no competitor on earth that can match its standards! Best quality AI product

What is your favorite aspect of this product?

It continuously improves and gives the best correct solution based on prompts! Amazing product, my favorite since 2022!

What do you dislike most about this product?

Sometimes it irritates me but works well after giving full internet speed and some time to relax it! Just my experience!

What recommendations would you give to someone considering this product?

Go for it, no other product in market can match the standards of ChatGPT!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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