ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.3 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 81

Vendor Capability Ratings

Average 81

ChatGPT Reviews

Saikat M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product and very easy to use

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It gives you the most appropriate answers compared to other gen AI products.

What is your favorite aspect of this product?

To the point answer

What do you dislike most about this product?

Slow , occassionally down

What recommendations would you give to someone considering this product?

Buy gpt 4+ , it is really worth it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Garvis G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

an adaptable ai friend.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

chatgpt stands out because it can be used for a wide range of tasks, from planning to relaxed chats.

What is your favorite aspect of this product?

answers that make sense quickly and on a variety of subjects. very good at coming up with writing and ideas for marketing, speeches, and fixing problems.

What do you dislike most about this product?

it doesn't have up-to-date information and sometimes gives wrong or strange answers.

What recommendations would you give to someone considering this product?

it's perfect for people who need a flexible, responsive tool for coming up with ideas and writing content, but make sure you check important facts first.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Cons

  • Less Performance Enhancing

Nitin M.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use but needs Improvements

Likeliness to Recommend

7 /10

What differentiates ChatGPT from other similar products?

Vast community and availability of utility packages ready made created by different developers.

What is your favorite aspect of this product?

Ease of access, hassle free customisation.

What do you dislike most about this product?

While developing code it relies on websites instead of coding books or articles that makes few syntactic errors in code generated

What recommendations would you give to someone considering this product?

Value for Money

Pros

  • Reliable
  • Performance Enhancing
  • Fair
  • Helps Innovate

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