ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.3 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 81

Vendor Capability Ratings

Average 81

ChatGPT Reviews

Harshit A.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

One of the Best AI LLM ChatBot till now!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGPT provides a lot of unique features and it keeps on improving itself. Things which differentiates it from others are the amt of tokens it accepts and the length of response it provides, responses are to the point and proper as compared to other AI chatbots which are not even capable of understanding question properly, it can understand as well as provide response in multiple languages.

What is your favorite aspect of this product?

I really likes the way it provides response to questions in whatever language you're asking it looks too real. It is capable of problem solving in programming and also provides really nice explanations as well.

What do you dislike most about this product?

There is nothing which I dislikes about it as it keeps on improving itself.

What recommendations would you give to someone considering this product?

If someone wants to purchase pro plan of ChatGPT then I will say it will not be that much useful to you if you are only going for better chatting responses as your main purpose.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Ifeoma O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Part of our development workflow.

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

One of the more accurate tasks we are gradually assigning to Chatgpt within my development team , is the task of documenting our code and commenting on code for easier modification and debugging. Because Chatgpt, does a good job of identifying variables , functions and classes , it is our go-to tool to create initial documentations which can be improved upon by human developers.

What is your favorite aspect of this product?

Chatgpt does a good job of translating code from one programming language to another programming language. Thus, making it convenient to expand technology integration when developing software and engage in collaboration between diverse development teams.

What do you dislike most about this product?

While Chatgpt can conveniently automate software development tasks and excels at pattern recognition in coding, it still lacks the creativity or innovation of an human developer.

What recommendations would you give to someone considering this product?

Chatgpt is able to accomplish many tasks within the software development cycle , and I think it is only operationally smart for teams to utilize it partially to make their development process, more efficient.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Andrew F.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Provides customized and relevant answers.

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

Unlike other tools its customization because it allows you to adjust the interface and behavior of the chatbot according to your needs and preferences, making it more useful and adaptable to different situations.

What is your favorite aspect of this product?

I greatly admire its ability to integrate other systems because it can be integrated with other systems and applications, such as e-commerce platforms, customer relationship management systems (CRM) and collaboration platforms.

What do you dislike most about this product?

I don't like how you lose the context of conversations, which can result in inappropriate or irrelevant responses.

What recommendations would you give to someone considering this product?

Its ability to help customers solve their doubts and provide valuable information did not disappoint.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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