ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.3 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 82

Vendor Capability Ratings

Average 81

ChatGPT Reviews

Manuel F.

  • Role: C-Level
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Versatile and intuitive, but verify critical info

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It provides more coherent and contextually relevant responses, making interactions more intuitive and effective.

What is your favorite aspect of this product?

My favorite aspect of ChatGPT is its versatility in generating human-like text across a wide range of topics and scenarios. This makes it a valuable tool for everything from casual conversation to professional writing assistance.

What do you dislike most about this product?

The most challenging aspect of ChatGPT is its occasional tendency to produce incorrect or nonsensical answers, especially with highly specific or complex queries.

What recommendations would you give to someone considering this product?

While it is highly capable, always verify the information it provides, especially for critical or detailed inquiries. Its strengths lie in generating ideas, drafting content, and providing quick answers to general questions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Security Frustrates

Rahul s.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

CHATGPT: Your Daily Assistant

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

Chat Gpt is a smart, improvised and a self learning AI machine model which enables its user to get the data analyzed on quick notes. It can answer any business problem and convert the same on code. Its capable to solve any bugs and provides a good and neat code.

What is your favorite aspect of this product?

Chat gpt is a free of cost bot and has unlimited features. It enables its user to work efficiently and give great returns.

What do you dislike most about this product?

Data analyzing power of this bot is limited and its needs human efforts to sort and use the correct form of data generated through the bot.

What recommendations would you give to someone considering this product?

Be careful while sharing any information with the bot since it can be exposed to the open world on web

Pros

  • Unique Features
  • Caring
  • Saves Time
  • Helps Innovate

Ramaseshan N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Excellent Choice of AI

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Advanced Language Model: ChatGPT is based on OpenAI's GPT-4 architecture, which leverages state-of-the-art natural language processing (NLP) techniques. This allows ChatGPT to generate more coherent, contextually appropriate, and human-like responses compared to many other AI models. Versatile and Broad Knowledge Base: ChatGPT has been trained on a diverse dataset encompassing a wide range of topics, making it capable of providing information, generating creative content, assisting with tasks, and engaging in meaningful conversations on numerous subjects.

What is your favorite aspect of this product?

Content Generation: ChatGPT can assist in creating high-quality content, including articles, blog posts, creative writing, and more. Its ability to understand context and generate coherent, engaging text is particularly valuable for content creators and marketers. Personal Assistance: As a virtual assistant, ChatGPT can help with scheduling, answering questions, providing recommendations, and even offering basic tech support. This makes it a handy tool for individuals seeking quick, reliable assistance with everyday tasks. Educational Aid:

What do you dislike most about this product?

Occasional Inaccuracies: Despite its vast knowledge base, ChatGPT can sometimes provide incorrect or outdated information. This is particularly noticeable when dealing with rapidly changing fields or niche topics. Users must verify critical information independently. Context Retention Limitations: While ChatGPT can maintain context over several turns in a conversation, it can struggle with longer, more complex interactions. This can lead to loss of context or misunderstandings in extended dialogues.

What recommendations would you give to someone considering this product?

Start with a Trial: If available, use a trial version of ChatGPT to test its capabilities and see how well it meets your needs. This will give you a hands-on experience and help you understand its strengths and limitations. Explore Documentation and Tutorials: Familiarize yourself with the documentation, tutorials, and best practices provided by OpenAI. This will help you understand how to use ChatGPT effectively and leverage its full potential.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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