ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.3 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 81

Vendor Capability Ratings

Average 81

ChatGPT Reviews

Luis Felipe C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Very easy to use, it can be your assistant

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Model Size and Scale, Response Quality and Coherence, Versatility and Diverse Applications, Customization and Finite Tuning, OpenAI Infrastructure and Support, Focus on Security and Ethics, and Friendly User Interface

What is your favorite aspect of this product?

Model Size and Scale, Response Quality and Coherence, Versatility and Diverse Applications, Customization and Finite Tuning, OpenAI Infrastructure and Support, Focus on Security and Ethics, and Friendly User Interface

What do you dislike most about this product?

I have nothing to complain.

What recommendations would you give to someone considering this product?

Use chatgpt now, it has a lot of interesting things to do.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Archana V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

ChatGPT can help anyone grow better together.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It can translate language so accurately as human and it is untouchable in summarising complex topics. Where others can't compete with it.

What is your favorite aspect of this product?

I wonder all the time when ever I work with ChatGpt cause it's knowledge is so vast and I got helped by this in many creative ideas which increases my productivity is well.

What do you dislike most about this product?

It has some limitation therefore we can't use it in the replacement of human and it is also has the lack of emotion.

What recommendations would you give to someone considering this product?

As a student I fall in many problems while studying but ChatGPT helps me all the time. I must recommend it for every student.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Komal V.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2024

It is very fanfastic product

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It is very uniques,solves all prpblem easily

What is your favorite aspect of this product?

It solves all the error and the functionality

What do you dislike most about this product?

Nothing ,everything is fantastic

What recommendations would you give to someone considering this product?

I will recommend it to wvwryone

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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