ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.3 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Enables Productivity
  • Saves Time
  • Respectful

Feature Ratings

Average 81

Vendor Capability Ratings

Average 81

ChatGPT Reviews

Ritika B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Efficient Service

Abhishek G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2024

Frontier in AI

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

Ease of Use

What is your favorite aspect of this product?

Ease of Use

What do you dislike most about this product?

Not Applicable

What recommendations would you give to someone considering this product?

Not Applicable

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Deep k.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Best ai assistant for many works.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

fast responses and clear and accurate content.

What is your favorite aspect of this product?

east to use. fast responses. relevant and accurate.

What do you dislike most about this product?

limited chats.

What recommendations would you give to someone considering this product?

best ai assistant for you content generations.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Efficient Service

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