ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.2 /10
Category
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
5% Neutral
94% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 85

Vendor Capability Ratings

Average 84

ChatGPT Reviews

Saddam Hussain A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Efficient and versatile, but room for more real-ti

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

ChatGPT differentiates itself with its advanced conversational capabilities, extensive training data, and ability to generate contextually relevant responses across a wide range of topics.

What is your favorite aspect of this product?

The ability to generate contextually relevant and coherent responses across diverse topics and conversations.

What do you dislike most about this product?

Occasional inaccuracies in responses and limitations in accessing real-time information.

What recommendations would you give to someone considering this product?

Leverage its conversational capabilities for diverse use cases and keep in mind that while it's highly knowledgeable, cross-checking critical information is recommended.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Caring

Shashank P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

easy to use and getting ionnovative solutions

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

easy to use and cuztomization of queies with multile solutions

What is your favorite aspect of this product?

the way it customize the solutions and provide multiple options to the same query.

What do you dislike most about this product?

sometime it gives incorrect approach so we cannot completly rely on it .

What recommendations would you give to someone considering this product?

adding features to solve advance coding problems and suggesting some unique ways to help in advance coding.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

Cons

  • Vendor Friendly Policies
  • Under Delivered

Neel R.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Instrumental in the AI Revolution

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

What sets ChatGPT apart from other similar products is its advanced natural language processing capabilities. It effectively understands context and nuances in conversation, enabling it to respond in a more human-like manner. The model also offers versatility, accommodating different user needs, while maintaining a high level of engagement and responsiveness.

What is your favorite aspect of this product?

One of the most impressive aspects of ChatGPT is its ability to understand and respond to a wide variety of topics with clarity and relevance. This versatility allows users to explore different subjects without feeling restricted, making the interaction more enjoyable and informative.

What do you dislike most about this product?

A drawback of ChatGPT is that it may sometimes generate repetitive answers or not provide detailed explanations when needed. This can be frustrating for users seeking more comprehensive information or insights on specific topics.

What recommendations would you give to someone considering this product?

For anyone considering ChatGPT, I recommend exploring its various features through different queries or prompts to fully appreciate its capabilities. It’s also beneficial to keep in mind that while it can provide valuable information, verifying important details from reliable sources is always a good practice.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing