What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Feature Ratings
Vendor Capability Ratings
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ChatGPT Reviews
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2024
Love using it
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
Sharadindu R.
- Role: Consultant
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Sep 2024
Easy to use, but requires training to adjust
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Ability to exactly understand my needs
What is your favorite aspect of this product?
Solutions in form of conversations
What do you dislike most about this product?
Sometimes misrepresentation of requirements
What recommendations would you give to someone considering this product?
Train the product to suit your purpose
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
James W.
- Role: Sales Marketing
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
I view Chatgpt as a necessity.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Unlike similar products that we have trialed or used, Chatgpt is multi-lingual and this has enabled my colleagues in other countries, where the primary language isn't english to use the tool to great effect, Also, Chatgpt's ability to be deployed for a wide range of use-cases sets it apart from similar products. Usually, alternatives to Chatgpt are able to do one thing well and are just focus on that., Chatgpt is the standout Generative AI tool that can perform a variety of tasks and do them well.
What is your favorite aspect of this product?
Chatgpt's user interface makes it easy to use, regardless of the technical competence of the intending user. The user interface mirrors a messenger chat interface ,requiring users to simply communicate with Chatgpt as they would communicate with friends, family or workmates on popular messenger services.
What do you dislike most about this product?
Despite the broad capability of Chatgpt, from my experience, it still requires a human to review its generated content. Regardless, whether we are using it in the customer service department as a chatbot or in the marketing department to analyze data.
What recommendations would you give to someone considering this product?
Chatgpt is not a permanent replacement for a human. It still needs human effort to refine the end-content it generates, regardless of the use-case.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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