ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.2 /10
Category
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
5% Neutral
94% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 85

Vendor Capability Ratings

Average 84

ChatGPT Reviews

Dixit R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Problem solver

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

As it has been trained in large amount of dataset so it is more accurate compared to other's.

What is your favorite aspect of this product?

Most of the time it gives right solution,

What do you dislike most about this product?

It is not capable of reading big paragraph.

What recommendations would you give to someone considering this product?

You must consider this product as this is the best in market as compared to others in comparison of accuracy and also in comparison of pricing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Meerali N.

  • Role: Student Academic
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Best AI tool on Earth!

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It is unique in itself, it has no competitor on earth that can match its standards! Best quality AI product

What is your favorite aspect of this product?

It continuously improves and gives the best correct solution based on prompts! Amazing product, my favorite since 2022!

What do you dislike most about this product?

Sometimes it irritates me but works well after giving full internet speed and some time to relax it! Just my experience!

What recommendations would you give to someone considering this product?

Go for it, no other product in market can match the standards of ChatGPT!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Craig M.

  • Role: Operations
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

An important conversation work assistant.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Chatgpt differentiates self from similar products by the amount of things it can get done. Although, I have used it mainly as a writing assistant for content development, I have also used it for data analysis to great efficiency. In other departments in my company, Chatgpt is used to automate customer support activity, as a coding assistant, for analysis of market trends , translations and the list go on. Chatgpt can do so many things and does them well, this sets it apart from similar products,

What is your favorite aspect of this product?

Chatgpt's interface makes it easy and intuitive to use for anyone. Infact, anyone who has ever made use of a chat messenger can use Chatgpt to great efficiency. That it can be used, at least on a basic level without the user needing to have high technical knowledge, really does appeal to me the most.

What do you dislike most about this product?

Like similar tools, Chatgpt is still prone to misinformation and error. This is the reason why I have never relied on it to generate content , rather I use it as an assistant to help edit contents I write myself.

What recommendations would you give to someone considering this product?

As far as I am concerned, I view Chatgpt as a must have for all professionals of this time and age. Although it is not perfect, every team , department and company will have to use it in their own unique way to great efficiency.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features