ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.2 /10
Category
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
5% Neutral
94% Positive

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 85

Vendor Capability Ratings

Average 84

ChatGPT Reviews

Manuel F.

  • Role: C-Level
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Versatile and intuitive, but verify critical info

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It provides more coherent and contextually relevant responses, making interactions more intuitive and effective.

What is your favorite aspect of this product?

My favorite aspect of ChatGPT is its versatility in generating human-like text across a wide range of topics and scenarios. This makes it a valuable tool for everything from casual conversation to professional writing assistance.

What do you dislike most about this product?

The most challenging aspect of ChatGPT is its occasional tendency to produce incorrect or nonsensical answers, especially with highly specific or complex queries.

What recommendations would you give to someone considering this product?

While it is highly capable, always verify the information it provides, especially for critical or detailed inquiries. Its strengths lie in generating ideas, drafting content, and providing quick answers to general questions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Security Frustrates

Rahul s.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

CHATGPT: Your Daily Assistant

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

Chat Gpt is a smart, improvised and a self learning AI machine model which enables its user to get the data analyzed on quick notes. It can answer any business problem and convert the same on code. Its capable to solve any bugs and provides a good and neat code.

What is your favorite aspect of this product?

Chat gpt is a free of cost bot and has unlimited features. It enables its user to work efficiently and give great returns.

What do you dislike most about this product?

Data analyzing power of this bot is limited and its needs human efforts to sort and use the correct form of data generated through the bot.

What recommendations would you give to someone considering this product?

Be careful while sharing any information with the bot since it can be exposed to the open world on web

Pros

  • Unique Features
  • Caring
  • Saves Time
  • Helps Innovate

Michael F.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Very helpful in daily business

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

It is easy to use

What is your favorite aspect of this product?

It helps with different everyday tasks.

What do you dislike most about this product?

Sometimes.it is not able to summarize well.

What recommendations would you give to someone considering this product?

Just try it out and ask ChatGPT everything which will help you.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity