
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 95%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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ChatGPT Reviews

Harshil G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Great product with almost accurate responses
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Chatgpt is more precise than other solutions
What is your favorite aspect of this product?
Its minimalism and all required features
What do you dislike most about this product?
The AI responses sometimes are not even related to the questions
What recommendations would you give to someone considering this product?
It is great product just don't rely on it 100%
Pros
- Helps Innovate
- Continually Improving Product
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.

Manuel F.
- Role: C-Level
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Versatile and intuitive, but verify critical info
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It provides more coherent and contextually relevant responses, making interactions more intuitive and effective.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT is its versatility in generating human-like text across a wide range of topics and scenarios. This makes it a valuable tool for everything from casual conversation to professional writing assistance.
What do you dislike most about this product?
The most challenging aspect of ChatGPT is its occasional tendency to produce incorrect or nonsensical answers, especially with highly specific or complex queries.
What recommendations would you give to someone considering this product?
While it is highly capable, always verify the information it provides, especially for critical or detailed inquiries. Its strengths lie in generating ideas, drafting content, and providing quick answers to general questions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Security Frustrates
Please tell us why you think this review should be flagged.

Michael F.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted May 2024
Very helpful in daily business
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It is easy to use
What is your favorite aspect of this product?
It helps with different everyday tasks.
What do you dislike most about this product?
Sometimes.it is not able to summarize well.
What recommendations would you give to someone considering this product?
Just try it out and ask ChatGPT everything which will help you.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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