
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 95%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews

Wariboko B.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Dec 2024
Fantastic product, and very time and user friendly
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
User friendly
What is your favorite aspect of this product?
It's integration
What do you dislike most about this product?
It's lack of empathy or emotion
What recommendations would you give to someone considering this product?
Time and user friendly
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jeya S.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
"Fantastic product!"
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is easy to use and handles a wide range of tasks really well. Its ability to understand and respond naturally makes it stand out from other tools.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT is its ability to provide clear, natural, and helpful responses across a wide variety of topics
What do you dislike most about this product?
Sometimes, ChatGPT performance is slow or misunderstand context, which can be frustrating in more complex queries.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
- Role: Public Sector
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Dec 2024
Overall, a pivotal tool! Easy to use & innovative
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Cons
- Charges for Enhancements
- Slower Product Innovation
Please tell us why you think this review should be flagged.
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