
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 95%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews

Aye P.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Feb 2025
a true game changer
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
One difference it has from others is that they are very dependable when it comes to giving a good response when asked properly
What is your favorite aspect of this product?
how it can give you different forms of responses especially if the previous response wasnt 100% suited.
What do you dislike most about this product?
most times i expect the 1st response to be perfect, on some occasions it usually isnt and would require some additional follow up questions.
What recommendations would you give to someone considering this product?
To find a way to make sure your questions are asked in a very clever way to gain top notch responses.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.

Nwanze V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2025
The software is amazing and easy to use
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
One thing that differentiates ChatGpt from other similar products is the ease of usage and customer satisfaction. It provides solution to every querry entered.
What is your favorite aspect of this product?
The writing assistant and the easy navigation of the software without any kind of difficulty.
What do you dislike most about this product?
The only thing I dislike about the product is the inability to humanize a write up it has written. Atimes the write ups are detected as AI generated when tested.
What recommendations would you give to someone considering this product?
Whoever that is considering this product should go ahead with it and be rest assured that you wouldn't be disappointed you did.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Akintayo A.
- Role: Information Technology
- Industry: Engineering
- Involvement: Initial Implementation
Submitted Feb 2025
promising AI that needs more organization
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
it has sophisticated natural language processing techniques, and it allows it to understand context and give appropriate, human-like responses.
What is your favorite aspect of this product?
it can be personalized and the website also includes advanced features such as web browsing capabilities and data analysis tools
What do you dislike most about this product?
it can give redundant and generic answers at times.
What recommendations would you give to someone considering this product?
Take advantage of Chatgpts ability to customize the AI for completing specific tasks for different industries (your industry)
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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