What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 90%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 95%
- Service Experience:
- 96%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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ChatGPT Reviews
Chukwudi U.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Feb 2025
Easy to use, I love it.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
I think ChatGPT stands out because of its advanced language understanding, versatile tool integrations and strong context retention.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT would be that it has the ability to generate high-quality, context-aware responses that adapt to a wide range of professional and creative needs.
What do you dislike most about this product?
The one limitation of ChatGPT is that it doesn't have real-time memory across sessions, so it cannot recall previous conversations unless when reminded.
What recommendations would you give to someone considering this product?
If you're considering ChatGPT, properly utilize its potential by using detailed prompts maximizing and leveraging its tool integrations, and experimenting with different applications to fit your workflow.
Pros
- Helps Innovate
- Efficient Service
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Chiamaka I.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
Smart and Surprisingly human interface.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is unique and different because it maintains context in conversations and generates human-like, natural responses that are both intuitive and personalized. I have used chatgpt for several purposes and I have never been let down at any time.
What is your favorite aspect of this product?
The fact that it can give instant and accurate responses and also modify it so well that it suits my interests.
What do you dislike most about this product?
The only thing I dislike about chatgpt is being overly cautious to responses to some prompts.
What recommendations would you give to someone considering this product?
Know your purpose and be specific in your prompts. Understand chatgpt limitations and always use follow up questions to get the best of the product.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Gift O.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2025
It helps make my work a little easier
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It is conversational at best, plus the pro features are amazing. It just help my ideation process better.
What is your favorite aspect of this product?
The multiple ideas feature. Where Chat gives multiple variations of the answer you are trying to derive and then you get to choose.
What do you dislike most about this product?
It can't search for current details when I ask it to.
What recommendations would you give to someone considering this product?
Absolutely good product for creation and ideation. You definitely want to try it. Plus, it's conversational too.
Pros
- Continually Improving Product
- Reliable
- Saves Time
- Helps Innovate
Please tell us why you think this review should be flagged.
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