ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.2 /10
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Vendor Capability Ratings

Average 83

ChatGPT Reviews

Danilo P.

  • Role: Operations
  • Industry: Media
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2024

So easy to use.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGPT is designed specifically to engage in conversational interactions with users. Other AI models generally focus on generating specific tasks like image recognition, but ChatGPT excels in numerous ways, such as understanding and generating human-like responses. There are multiple AI domains which are trained for a particular task or domain. But ChatGPT offers a wide range of text from the internet, which provides relevant responses.

What is your favorite aspect of this product?

interface, so very easefull

What do you dislike most about this product?

You have to pay do upgrade

What recommendations would you give to someone considering this product?

You save your time

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Effective Service

Mansi A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

best product

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

quality of responses and the ways it can modify

What is your favorite aspect of this product?

helps us to better present our views

What do you dislike most about this product?

it can include laws interpretation too

What recommendations would you give to someone considering this product?

Definitely worth it

Pros

  • Caring
  • Saves Time
  • Respectful
  • Fair

Luis Felipe C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2024

Very easy to use, it can be your assistant

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Model Size and Scale, Response Quality and Coherence, Versatility and Diverse Applications, Customization and Finite Tuning, OpenAI Infrastructure and Support, Focus on Security and Ethics, and Friendly User Interface

What is your favorite aspect of this product?

Model Size and Scale, Response Quality and Coherence, Versatility and Diverse Applications, Customization and Finite Tuning, OpenAI Infrastructure and Support, Focus on Security and Ethics, and Friendly User Interface

What do you dislike most about this product?

I have nothing to complain.

What recommendations would you give to someone considering this product?

Use chatgpt now, it has a lot of interesting things to do.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity