ChatGPT Logo
ChatGPT Logo
OpenAI

ChatGPT

Composite Score
9.0 /10
CX Score
9.2 /10
ChatGPT
9.0 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
4% Neutral
95% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Vendor Capability Ratings

Average 83

ChatGPT Reviews

Saddam Hussain A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Efficient and versatile, but room for more real-ti

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

ChatGPT differentiates itself with its advanced conversational capabilities, extensive training data, and ability to generate contextually relevant responses across a wide range of topics.

What is your favorite aspect of this product?

The ability to generate contextually relevant and coherent responses across diverse topics and conversations.

What do you dislike most about this product?

Occasional inaccuracies in responses and limitations in accessing real-time information.

What recommendations would you give to someone considering this product?

Leverage its conversational capabilities for diverse use cases and keep in mind that while it's highly knowledgeable, cross-checking critical information is recommended.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Caring

nicholas s.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

All in one AI tool

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Much easier to use that others

What is your favorite aspect of this product?

mobile app ability

What do you dislike most about this product?

nothing at this time

What recommendations would you give to someone considering this product?

Get it and use it to assist you with your business or how to write proposals

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

amitabh p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Base of AI

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

- ChatGPT teaches real AI platform usage and help to understand the basics. - Premium dashboard till now which we are using. - Fast processing and one the most used AI platform.

What is your favorite aspect of this product?

- Input , output results are fast and accuracy wise also good.

What do you dislike most about this product?

- Latest data is not available. Update long time back.

What recommendations would you give to someone considering this product?

It's the AI base platform , definitely one needs to try it.

Pros

  • Caring
  • Respectful
  • Helps Innovate
  • Continually Improving Product