Bitrix24

What differentiates Bitrix24 from other similar products?

Bitrix24 has been the best ally to manage all the Intranet processes that our company handles, we have improved in the management of marketing strategies and business strategies thanks to the tools that Bitrix24 has managed and provided us with. The categorization and data manipulation have been successful since Bitrix24 offered us an excellent service to cover all the CRM needs that our associates required including a business intelligence service suitable for all audiences.

What is your favorite aspect of this product?

Bitrix manages an excellent data cataloging system and manages to maintain a high and secure scalability to securely manage this data. We have achieved synchronization with various platforms in managing marketing and sales generation, as well as innovation in assisting clients through online ads to obtain leads. The services that Bitrix24 offers can be integrated with any business management needed. We also manage to schedule appointments with employees and customers quickly and free of charge.

What do you dislike most about this product?

Sometimes we have problems scheduling automatic notifications, most of the time they arrive late and that delays orders a lot. We have to manually update the reserved resources reports since it does not have a live update option. Another point against is the constant logging of accounts within the platform, they are always closed and does not save an access point.

What recommendations would you give to someone considering this product?

Bitrix24 is characterized by being a multifunctional and multifaceted software, it is always recommended to work in scenarios where an advanced function is required for the same tracking of employees and tasks. Store extensions are also a plus within Bitrix24, because each user's interface can be configured within the platform and is very easy to use.

What differentiates Bitrix24 from other similar products?

Since we have bitrix24, we finish our projects more efficiently, quickly and smoothly, because we can from a single platform, manage our tasks, be online with the rest of the team, send and receive files and documents and find quickly and neatly all the information we need from the project.

What is your favorite aspect of this product?

A very intuitive and easy to use platform. I like that we can leave notes and comments not only on the tasks assigned to us and those assigned to another team member, but also on their wall, as reminders of some activity or meeting. The best thing is that I can access the program without an internet connection, and access the documents I need without any problems.

What do you dislike most about this product?

Their customer service staff does not seem to know much about the software and its usefulness, as we have called on several occasions for guidance and they do not know how to give us accurate answers. Although I can make video calls and conferences, the truth is that its quality is poor, I would like a better quality in video calls, since the problem is not my internet connection.

What recommendations would you give to someone considering this product?

It is a program that we use daily and it has not brought us any kind of complications or delays, on the contrary, we have been able to work in a more united and solid way as a work team, achieving that our projects are carried out in an orderly manner and on time. Undoubtedly it was a good decision to acquire this software in our company.

What differentiates Bitrix24 from other similar products?

We effectively managed the difficulty of process structure and were also able to successfully construct an always-available client database, which is crucial in the business management function, thus we enhanced outcomes with this function. On our website, we monitor leads using Bitrix24 forms integration and live chat. The CRM guide frequently gives a summary of connections with potential customers and consumers depending on their success. A website builder provides the option of gathering websites together in one location and making them easily accessible. With CRM, you will generate assets and deals for all future customers.

What is your favorite aspect of this product?

The fact that Bitrix24 is a CRM platform with a range of features such as tasks, projects, communications, and pipelines is what I enjoy best about it. I am quite glad that I am now able to manage the project more successfully by keeping track of the duties that have been allocated to project members. You may also categorize members based on their functions. Bitrix24 is made up of five important components: work and project management, CRM, internal communication, contact center, and website manager. The other section is the mission manager, which describes the present tasks.

What do you dislike most about this product?

Because it has so many functions, it may get incredibly confusing at times, prolonging the learning curve and necessitating a significant amount of work to get the most out of this software. You will also require server expertise because you will be in charge of data storage and processing. Staff assistance may also be aggravating because it was not originally developed by them, as I was told about a top-tier website.

What recommendations would you give to someone considering this product?

I strongly advise everyone to give Bitrix24 a try, especially if you are new to CRM, because the user interface is really user-friendly and the ability to manage work schedules is amazing. Because the application is cloud-based, I strongly advise enterprises in charge of a large number of complex tracking and monitoring activities. With over 3.5 million enterprises, Bitrix24 is the world's largest online technical network. The biggest disadvantage is that a single solution is offered for numerous difficulties, including CRM, project and task management, contact center, page creation, internal correspondence, and information storage.