What is Bitrix24?
Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
94 Plan to Renew
2
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Bitrix24?
Pros
- Generous Negotitation
- Reliable
- Unique Features
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Management
Workflow & Approvals
Home Page
File Sharing Collaboration
Employee Directory
End-User Workflow Customization
Reporting and Analytics
Instant Messaging
Integrations
Document Management
News Feed
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Ease of Customization
Also Featured in...
Bitrix24 Reviews
Cástor V.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Nov 2024
To streamline the use of data for planning
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
Bitrix24 has great dashboard design and data visualization tools. The platform seamlessly integrates with any data sources to ensure that at all times we have access to all the relevant information. It's simple to navigate interface enables rapid setting of dashboards catering to unique needs of business analytics.
What is your favorite aspect of this product?
Bitrix24’s strength is in the ability to bring options and choice processes to bear. The platform’s interactive dashboards present complex data in the form of clear, visualized dashboards, which helps with quick analysis and interpretation. This permanent data synchronization guarantees that decisions are made from the latest information, improving accuracy and efficiency.
What do you dislike most about this product?
One limitation we see is that Bitrix24 supports some advanced data visualization tools that other specialized tools may offer.
What recommendations would you give to someone considering this product?
Bitrix24 has completely reshaped how we manage our data and make our decisions as managers. Our data integration is seamless, which means that the data that we used for our analysis is the latest, and so all of our management processes have become more reliable and effective. Even though advanced visualization options are limited, Bitrix24 is functioning especially, but overall is a very handy tool in our business analytics kit, enabling the proper decisions based on the natural results that force our business further.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sebastian O.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2024
The innovative, practical and effective
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
However, the mechanism of most benefit that really distinguishes Bitrix24 from other platforms is the multi-aspect approach. Not only is it a communication platform but it also contains CRM, tasks, and project management along with collaboration features all in one package. This reduces the complicacy of workflow since there is no need for many applications to be downloaded. One of the biggest advantages is the opportunity to control all aspects of a project in one application.
What is your favorite aspect of this product?
Also, one of the main advantages of Bitrix24 I mentioned earlier is the flexibility of this tool. It is flexible, may be easily modified to the needs of the specific teams. Since specific templates are provided concerning the elements such as the creation of workflows, and notifications, everyone can create an account on the tool that would suit his or her needs the most. Plus, it has relatively friendly user interface, which means that all members in a particular team will not find it difficult to use the software.
What do you dislike most about this product?
However, I have realized that some of these features can slightly be complicated to master during the initial instance. While there are some tutorials available, the process can be a little difficult for newcomers to the program. This can of course be a process, but once achieved there are massive advantages.
What recommendations would you give to someone considering this product?
However, this is a small disadvantage and I still believe that everyone should try using Bitrix24. Then, of course, on the positive side, we have the all-in-one approach, plus flexibility and the ability to tailor the platform for the team’s needs that make it an incredibly useful tool. For those who are in search of a solution which can be a good help in organizing the team and projects, Bitrix24 is a way to go.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
George K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
"Majestic product to use"!
Likeliness to Recommend
What differentiates Bitrix24 from other similar products?
Spellbinding with it's startling with video and voice collaboration to ensure productivity on projects.
What is your favorite aspect of this product?
Mind blowing with it's instant messaging and notifications.
What do you dislike most about this product?
Mesmerizing with instant messaging.
What recommendations would you give to someone considering this product?
I adore how startling it is with instant messaging and video and voice collaboration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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