Amplitude Analytics Logo
Amplitude Analytics Logo
Amplitude

Amplitude Analytics

Composite Score
7.7 /10
CX Score
7.7 /10
Category
Amplitude Analytics
7.7 /10

What is Amplitude Analytics?

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

Company Details


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Awards & Recognition

Amplitude Analytics won the following awards in the Product Analytics category

Amplitude Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amplitude Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

95 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amplitude Analytics?

0% Negative
14% Neutral
86% Positive

Pros

  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Cons

  • Vendor's Interest First

Feature Ratings

Average 82

Analytics and Reporting

94

Conversion Analysis

88

Data Integrity

84

Audience Segmentation

83

Data Analysis and Survey Function

80

Data Management

78

Marketing Analytics

77

Mobile Functionality

77

Device and Browser Analytics

76

API Framework

75

Data Warehousing

74

Vendor Capability Ratings

Average 77

Business Value Created

86

Quality of Features

83

Breadth of Features

83

Usability and Intuitiveness

79

Availability and Quality of Training

76

Ease of Data Integration

76

Product Strategy and Rate of Improvement

74

Ease of Implementation

73

Ease of Customization

72

Vendor Support

72

Ease of IT Administration

72

Amplitude Analytics Reviews

Courtney G.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Efficient tool to track your data.

Likeliness to Recommend

9 /10

What differentiates Amplitude Analytics from other similar products?

As someone that is not tech savvy, I liked the simplicity of the platform. I was able to start extracting and managing data pretty quickly. Other tools are too heavy for first-time users. I like how they're constantly improving and adding features to provide real time data.

What is your favorite aspect of this product?

The ease of use is my favorite thing about Amplitude. I used this product daily as a CSM and relied on it to manage my book of accounts. I was able to see features my accounts used the most, and areas that could use come improvement. I love the UX/UI. It makes it easy to visualize and work with data. It's easy to set up funnels and conversion charts. It's easy to create custom events.

What do you dislike most about this product?

The data didn't always line up with other data imports we were using. It made it confusing and hard to unpack.

What recommendations would you give to someone considering this product?

I wish I had some training coming onto the product from the vendor itself. I worked at a start-up and the training I had was internal. It was minimal and I had to work through my engineering team, which was difficult to arrange. I still feel like there were features I didn't know about or could have used more efficiently.

Pros

  • Trustworthy
  • Respectful
  • Client Friendly Policies
  • Fair

Valarie N.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

A comprehensive solution for product analysis.

Likeliness to Recommend

9 /10

What differentiates Amplitude Analytics from other similar products?

The performance of the numerous versions in the tests (A/B testing) compared to the benchmark/control groups, which pages and flows our visitors generally leave, and how effectively they converted our users from page to page in our app and website. Where our traffic originates from (organic or sponsored traffic), the impact of advertorials/campaigns with real-time tracking, daily and monthly activity changes (users). Recognize the funnel drops in various flows, such as registration, help/support, and so forth. It's something we constantly do at Amplitude today, along with tracking user uptake on any new features.

What is your favorite aspect of this product?

Amplitude analytics products enable all levels of users to access and comprehend product information. It has a profusion of features such as funnels, pathfinder, and retention statistics, and it allows teams to acquire answers to a wide range of issues. It simplifies my job by allowing me to easily check different user pathways without having to generate complicated queries. I also find funnel analysis to be quite beneficial for determining conversion rates from one page to another.

What do you dislike most about this product?

One of the most significant disadvantages in our use case is that Amplitude does not save a 'real' device ID. When a user's data or storage is deleted, the device ID might be updated.

What recommendations would you give to someone considering this product?

I recommend purchasing product analysis software if you do not already have it. And Amplitude is the way to go; if you're already using one, compare its features to those of Amplitude. When we were considering our alternatives, Amplitude was the most obvious choice. It aids in determining how the different versions perform in tests when compared to the baseline/control groups, which pages and flows our users most frequently abandon, and how effectively they convert our users from page to page in our app and website.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Iaroslav C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Nice product analytics for any level,from 0 to pro

Likeliness to Recommend

10 /10

What differentiates Amplitude Analytics from other similar products?

If your metrics are really small (startups, pay attention to this!), you can use Amplitude Analytics for free. This type of subscription provide enough features and opportunities. That's about financial, not functional, but this aspect of Amplitude Analytics delights me the best

What is your favorite aspect of this product?

Amplitude Analytics provides high level of customization possible to your analytics, collaborating with reports among other team members also rocks. Marketers should be in love with easiness of gaining insights from data collected by it.

What do you dislike most about this product?

- All types of cohort analysis aren't available if your subscription is not enterprise - Retention analysis can't be build "from the moment of Churn" (from the end), it should be build only from the beginning, and Amplitude marks critical events itself

What recommendations would you give to someone considering this product?

Establish a contact with their customer success development (you may get free subscription plan that will fit your needs) Enroll for any type of education courses for AA (e.g. in Russia Adventum agency has started nice course about AA, with certificate issued to anyone who passed the exams successfully)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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