Amazon WorkSpaces Logo
Amazon WorkSpaces Logo
Amazon

Amazon WorkSpaces

Composite Score
7.6 /10
CX Score
7.9 /10
Category
Amazon WorkSpaces
7.6 /10

What is Amazon WorkSpaces?

Amazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces can provision either Windows or Linux desktops in just a few minutes and quickly scale to provide thousands of desktops to workers across the globe. Amazon WorkSpaces helps eliminate the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI), which helps simplify your desktop delivery strategy.

Company Details


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Amazon WorkSpaces Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon WorkSpaces.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

79 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon WorkSpaces?

10% Negative
7% Neutral
83% Positive

Pros

  • Generous Negotitation
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Respectful

Feature Ratings

Average 74

Networked Enterprise

87

Customizable Branding

82

Document Management

82

Calendars

82

App Delivery and Access

82

Workflow & Approvals

80

Interactive Organizational Chart

80

Broadcast to TVs

79

Integrations

77

Reporting and Analytics

77

Employee Engagement

77

Vendor Capability Ratings

Average 78

Ease of Implementation

86

Ease of IT Administration

82

Breadth of Features

82

Ease of Data Integration

81

Quality of Features

79

Ease of Customization

79

Usability and Intuitiveness

77

Business Value Created

76

Vendor Support

76

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

69

Amazon WorkSpaces Reviews

KHIM L.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Amazon WorkSpaces from other similar products?

Amazon WorkSpaces differentiates itself by being deeply integrated with the AWS ecosystem, offering seamless scalability, security, and cost management through pay-as-you-go pricing.

What is your favorite aspect of this product?

My favorite aspect of Amazon WorkSpaces is its seamless integration with the AWS ecosystem, which allows for easy scalability, secure management, and centralized control through the AWS Management Console.

What do you dislike most about this product?

What I dislike most about Amazon WorkSpaces is its limited customization options for user environments and management.

What recommendations would you give to someone considering this product?

You can run a small-scale pilot deployment to ensure WorkSpaces meets performance and user experience needs before full rollout.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Inspires Innovation

Priyanka Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

A Game Changer for Remote Work

Likeliness to Recommend

10 /10

What differentiates Amazon WorkSpaces from other similar products?

Amazon WorkSpaces has a pricing system where businesses only pay for what they actually use. They can also pick from different options like Standard, Performance, or Power WorkSpaces, so they can choose the setup that fits their needs best. This kind of flexibility isn’t always available with other services, which usually have fixed prices and set features.

What is your favorite aspect of this product?

I love most about Amazon WorkSpaces is how secure it is. It keeps business data safe with things like encryption, extra login steps (multi-factor authentication), and strong security links to other AWS services. For businesses that need to follow strict rules for protecting data, these security features make it a reliable and trustworthy choice.

What do you dislike most about this product?

I don’t like about Amazon WorkSpaces is that setting it up can be a bit tricky for people who aren’t familiar with cloud services. It’s a great tool, but it might take some time to get everything working, especially for smaller teams without IT experts.

What recommendations would you give to someone considering this product?

If your business already has systems set up on-site, Amazon WorkSpaces lets you combine them with virtual desktops in the cloud. This makes it easier to move to the cloud while still keeping important data and work on your local servers, giving you more flexibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Manoj K.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Virtual Desktop Exp with Great Customization

Likeliness to Recommend

10 /10

What differentiates Amazon WorkSpaces from other similar products?

Amazon WorkSpaces is different because it works really well with other Amazon services, giving users a secure and flexible virtual desktop experience. You can choose from different pricing plans, so you only pay for what you use. It’s easy to manage and simple to use for both IT teams and regular users. Plus, you can quickly set up and adjust resources whenever you need them, which is a big plus compared to similar products.

What is your favorite aspect of this product?

My favorite thing about Amazon WorkSpaces is how flexible it is. I can easily customize my virtual desktop to match what I need, like picking the software I want or changing the settings. Also, being able to access my workspace from anywhere is super handy for working on the go.

What do you dislike most about this product?

I dislike most about Amazon WorkSpaces is that it can get slow, especially when a lot of people are using it at the same time. I also wish it had easier ways to fix problems because it can take a while to figure out what to do when something goes wrong.

What recommendations would you give to someone considering this product?

I recommend giving Amazon WorkSpaces a try if you need a flexible and secure virtual desktop. Start small to see how well it works for you. Use its connection with other Amazon services to get even more features. Take some time to learn about the management tools and resources available, as they can help you use the product better. Lastly, watch out for slowdowns during busy times and plan ahead to keep everything running smoothly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing