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ADP

ADP Workforce Now

Composite Score
7.6 /10
CX Score
7.5 /10
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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

88 Plan to Renew

1
Since last award

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+68 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

10% Negative
12% Neutral
78% Positive

Pros

  • Reliable
  • Security Protects
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 79

Employee Record

83

Payroll Administration

82

Workforce Planning

81

Benefits Administration

80

Position Management

79

Time and Attendance

79

Performance Management

78

Talent Management

77

Talent Acquisition

72

Learning and Development

70

Vendor Capability Ratings

Average 76

Breadth of Features

80

Ease of Implementation

78

Ease of IT Administration

78

Ease of Data Integration

77

Usability and Intuitiveness

77

Quality of Features

77

Business Value Created

77

Ease of Customization

74

Availability and Quality of Training

73

Product Strategy and Rate of Improvement

72

Vendor Support

69

ADP Workforce Now Reviews

Kelly N.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2020

Needs more customization capabilities

Likeliness to Recommend

6 /10

What differentiates ADP Workforce Now from other similar products?

Integration capability

What is your favorite aspect of this product?

Integration capability

What do you dislike most about this product?

Lack of customization

What recommendations would you give to someone considering this product?

Make sure it has the capabilities to integrate with current workflow

Pros

  • Includes Product Enhancements
  • Appreciates Incumbent Status

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

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