ADP

ADP Workforce Now

Composite Score

7.5 /10

CX Score

7.4 /10

159 Reviews Write a Review

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What is ADP Workforce Now?

ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

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Awards & Recognition

ADP Workforce Now won the following awards in the Human Capital Management - Midmarket category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

2 Top Rated Features

2022

ADP Workforce Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ADP Workforce Now.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

88 Plan to Renew

77 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 75%
Negotiation and Contract:: 69%
Conflict Resolution:: 71%
Strategy & Innovation:: 69%
Service Experience:: 65%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADP Workforce Now?

12% Negative

10% Neutral

78% Positive

Pros

Security Protects
Reliable
Performance Enhancing
Respectful

Feature Ratings

Average 79

Leave Management

Payroll Administration

Interactive Organizational Chart

Employee Record

Workforce Planning

Benefits Administration

Scheduling

Position Management

Reporting and Analytics

Time and Attendance

Talent Management

Vendor Capability Ratings

Average 76

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Benefits Administration

Score 8.0

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Payroll

Score 7.9

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Workforce Management - Midmarket

Score 7.2

View ADP Workforce Now in this category (opens in a new tab)

Talent Management

Score 6.9

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ADP Workforce Now Reviews

Shaira S.

Role: Human Resources
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Outstanding system to attract the right candidates

Likeliness to Recommend

10 /10

What differentiates ADP Workforce Now from other similar products?

Allows employees to self-enroll for courses and managers can custom build or upload training content. Includes more than 40 pre-packaged compliance and development courses. Enables mobile time collection with employee scheduling and offers overtime and absence analytics and reporting.

What is your favorite aspect of this product?

By providing access to pay, benefits and time information, it makes employees self-dependent. Employees have the option of viewing worl schedules and downloading pay statements.

What do you dislike most about this product?

No features of ADP Workforce Now that disappoints. It has helped streamline the entire recruiting and hiring process and the only con that I can mention here is there is no on-premise installation.

What recommendations would you give to someone considering this product?

I recommend ADP Workforce Now because of the system's ease of use, it offers all the needed features at a reasonable price compared to other systems, and also because of the professionalism of the ADP staff.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Andrea F.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

We love ADP Workforce Now for recruiting staff

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

We have found this software very useful, as it has helped us in the human resources department, in the whole process of staff recruitment, which is a long and cumbersome process, but with ADP Workforce Now this process is simpler, faster and more effective to select the ideal candidates for the different job positions.

What is your favorite aspect of this product?

Integration with social media and website is very important, as we can place candidate applications on those platforms directly from the software. The interview and assessment management, allows us to make the selection much faster and evaluate more fluently and effectively. Excellent resume analyzer, which has helped us to discard those that do not meet the requirements.

What do you dislike most about this product?

Some emails go to spam, which has prevented us from properly screening candidates. It could be an expensive software for small companies that are starting in the field. Sometimes it takes too long to load a job ad in the different portals that we are registered.

What recommendations would you give to someone considering this product?

A fairly simple to use software, which has the ability to manage applications and job postings, efficiently and quickly. It allows the human resources department to complete recruitment tasks quickly, efficiently and with better performance.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

Ashley D.

Role: Human Resources
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2022

Solid and advanced HR and Payroll tool

Likeliness to Recommend

9 /10

What differentiates ADP Workforce Now from other similar products?

Automatic creation of job descriptions and job postings. Offers screening, compliance verification and background check tools and also facilitates succession planning.

What is your favorite aspect of this product?

Real-time team engagement, custom and performance pulse surveys. Coaching intelligence and insights. Job description wizards and templates.

What do you dislike most about this product?

The only dislike I have for ADP Workforce Now is that it doesn't allow us to track job applications.

What recommendations would you give to someone considering this product?

You will be fortunate enough in selecting ADP Workforce Now because it is a partner that will evolve with you. This solution will create efficiencies within the HR department so that you can spend more time developing your employees.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ADP Workforce Now

What is ADP Workforce Now?

Company Details

Book a Free Demo Today!

Awards & Recognition

ADP Workforce Now Ratings

82 Likeliness to Recommend

88 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+70 Net Emotional Footprint

How much do users love ADP Workforce Now?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Leave Management Tracking/administering employee leave, paid time off, short/long term leave (e.g. illness, personal, maternity, etc.), workflows for leave requests/approvals.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Interactive Organizational Chart An interactive org chart of the company so that users can see roles, departments, teams, etc.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Benefits Administration

Payroll

Workforce Management - Midmarket

Talent Management

ADP Workforce Now Reviews

Shaira S.

Outstanding system to attract the right candidates

Likeliness to Recommend

Pros

Andrea F.

We love ADP Workforce Now for recruiting staff

Likeliness to Recommend

Pros

Ashley D.

Solid and advanced HR and Payroll tool

Likeliness to Recommend

Pros

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Feature Ratings

Leave Management

Payroll Administration

Interactive Organizational Chart

Employee Record

Workforce Planning

Benefits Administration

Scheduling

Position Management

Reporting and Analytics

Time and Attendance

Talent Management

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Quality of Features

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support