What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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82 Likeliness to Recommend
87 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+69 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Reliable
- Security Protects
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payroll Administration
Employee Record
Workforce Planning
Time and Attendance
Benefits Administration
Position Management
Performance Management
Talent Management
Learning and Development
Talent Acquisition
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Ease of IT Administration
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
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ADP Workforce Now Reviews
Catherine D.
- Role: Human Resources
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Mar 2022
Very secure and advanced software
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
ADP Workforce Now has a social media sharing option which is a great tool that allows us to post openings to our social media accounts directly within the software. Excellent customer support makes ADP Workforce Now the best for reliable applicant tracking, talent sourcing and payroll software solution.
What is your favorite aspect of this product?
This system makes it easy to grant referrers access to the applicant tracking system with a unique link and email address. We also use the system to track referrals to see which sources are providing the best candidates.
What do you dislike most about this product?
Non-transparent pricing which means we had to schedule a chat with a salesperson to receive a quote for our business. During the setup process there was a fee that was waived with a contract.
What recommendations would you give to someone considering this product?
ADP Workforce Now is surprisingly intuitive for such advanced software in terms of features, and the setup process comes with guided support. ADP wants to make sure you feel supported at all times.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Andru B.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Feb 2022
Disappointing software. Created more problems :(
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Not much. I wouldn't recommend this software unless you're looking for the bare minimum of basic HCM software. Note: it does have issues with updates and file compatibility.
What is your favorite aspect of this product?
The only good thing about this product was the cost was less than most. But given the number of issues it had, you see why it is so cheap right away.
What do you dislike most about this product?
There were alot of issues but the most annoying was the lack of support from the software maker when technical issues arose.
What recommendations would you give to someone considering this product?
I would recommend they pay a little more and get a better product with a lot more features to offer.
Cons
- Wastes Time
- Vendor Friendly Policies
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Alison M.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Love the features and functionality!
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Love the features of the record keeping that this system provides. The onboarding feature has brought our new hire experience into the 21st Century. Recently they added a e-signature feature to documents which allows our new hires to sign required forms easily through their system, which is most helpful since opening our workforce up to more remote opportunities.
What is your favorite aspect of this product?
The time saving features of the onboarding and the system itself has been a huge improvement from what we had before. Due to organization delays we are still implementing all of the features such as performance reviews and benefits administration.
What do you dislike most about this product?
Nothing so far!
What recommendations would you give to someone considering this product?
Ensure this product meets your organization's specific wants and needs from an HR and Payroll system. This one was the best fit for our agency and we have been quite happy since the implementation.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Less Effective Service
- Wastes Time
Please tell us why you think this review should be flagged.
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