
What is ADP Workforce Now?
ADP Workforce Now, is an all-in-one software for HR, payroll, time & more. From payroll and HR to talent, benefits, and beyond, ADP Workforce Now adapts to the way you work. ADP Workforce Now gives you access to comprehensive reporting and the analytics you need with relevant, actionable insights. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
Company Details
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Get AssistanceADP Workforce Now Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
100 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 73%
- Negotiation and Contract:
- 66%
- Conflict Resolution:
- 69%
- Strategy & Innovation:
- 64%
- Service Experience:
- 68%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+68 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ADP Workforce Now?
Pros
- Security Protects
- Reliable
- Transparent
- Performance Enhancing
Cons
- Commodity Features
- Under Delivered
- Slower Product Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Pre-Screening Pre-Qualification
Templated Communications
Onboarding Document Management
Job Board Integration
HRIS Integration
Requisitions
Recruitment Scheduling
Candidate Pipeline Management
Vendor Capability Ratings
Quality of Features
Breadth of Features
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Ease of Implementation
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Also Featured in...
Benefits Administration
Score 8.0
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Payroll
Score 7.9
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Human Capital Management - Midmarket
Score 7.4
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Workforce Management - Midmarket
Score 7.2
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Talent Management
Score 6.9
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ADP Workforce Now Reviews
Taheisha C.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Aug 2022
easy to use, ease of communication
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Unsure but ADP has been reliable
What is your favorite aspect of this product?
time keeping management
What do you dislike most about this product?
wait time when contacting customer support
What recommendations would you give to someone considering this product?
none, content with the service
Pros
- Helps Innovate
- Trustworthy
- Effective Service
- Inspires Innovation
Cons
- Less Productive
- Commodity Features
Please tell us why you think this review should be flagged.
Brianna L.
- Role: Human Resources
- Industry: Construction
- Involvement: End User of Application
Submitted May 2022
ADP is straightforward to use.
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
it is easier to use than other programs.
What is your favorite aspect of this product?
The finest part, in my opinion, is that the ADP is open to everyone. Having all aspects of employee management, including onboarding, payroll, taxes, benefits, and time and attendance, on the same platform or with the possibility to do so, is very convenient. I've worked for organizations with similar platforms, but they weren't as well-oiled as this one. Human resources may be a chaotic area due to the fact that it is always evolving.
What do you dislike most about this product?
The improvements that ADP makes are the only drawback. The most recent releases have failed to meet expectations, resulting in ADP functionalities that don't operate properly or even at all. On a Monday morning, it's a bit difficult to handle payroll because of the weekend boost. However, when everything is running well, it's a wonderful experience!
What recommendations would you give to someone considering this product?
This is the platform for you if you want to handle benefits, payroll, onboarding, and so on all in one place!
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Shaira S.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Mar 2022
Outstanding system to attract the right candidates
Likeliness to Recommend
What differentiates ADP Workforce Now from other similar products?
Allows employees to self-enroll for courses and managers can custom build or upload training content. Includes more than 40 pre-packaged compliance and development courses. Enables mobile time collection with employee scheduling and offers overtime and absence analytics and reporting.
What is your favorite aspect of this product?
By providing access to pay, benefits and time information, it makes employees self-dependent. Employees have the option of viewing worl schedules and downloading pay statements.
What do you dislike most about this product?
No features of ADP Workforce Now that disappoints. It has helped streamline the entire recruiting and hiring process and the only con that I can mention here is there is no on-premise installation.
What recommendations would you give to someone considering this product?
I recommend ADP Workforce Now because of the system's ease of use, it offers all the needed features at a reasonable price compared to other systems, and also because of the professionalism of the ADP staff.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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