Adobe Analytics Logo Award Winner Product Badge
Adobe Analytics Logo Award Winner Product Badge
Adobe Systems

Adobe Analytics

Composite Score
8.6 /10
CX Score
8.7 /10
Adobe Analytics
8.6 /10

What is Adobe Analytics?

Adobe empowers marketing, product, and business teams with insights to understand their customers and the journeys they take across channels, products, content, and services. Their advanced analytics solution was purpose-built to let your teams deliver and evaluate exceptional customer experiences - faster.

Company Details


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Awards & Recognition

Adobe Analytics won the following awards in the Product Analytics category

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Adobe Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
84%
Conflict Resolution:
87%
Strategy & Innovation:
92%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Analytics?

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3% Negative
5% Neutral
92% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Security Protects
  • Continually Improving Product

Feature Ratings

Average 85

Analytics and Reporting

87

Conversion Analysis

87

Data Management

87

API Framework

86

Marketing Analytics

85

Audience Segmentation

85

Data Warehousing

84

Mobile Functionality

84

Data Analysis and Survey Function

81

Data Integrity

80

Device and Browser Analytics

80

Vendor Capability Ratings

Average 83

Quality of Features

88

Usability and Intuitiveness

87

Business Value Created

86

Breadth of Features

85

Ease of Implementation

83

Ease of Customization

83

Ease of Data Integration

81

Product Strategy and Rate of Improvement

81

Ease of IT Administration

80

Availability and Quality of Training

78

Vendor Support

78

Adobe Analytics Reviews

Shreya V.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Easy and best for analysing data.

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

It's incredibly user-friendly, and even if you've never used the tool before, you'll be able to pick it up quickly since it's so intuitive. I appreciate how metrics, dimensions, and other attributes are already specified, which saves us time when creating definitions.

What is your favorite aspect of this product?

Adobe Analytics is a sophisticated corporate solution for managing huge amounts of data. It includes a number of useful features such as channel and marketing analytics, as well as predictive analytics. All of these functions are quite strong.

What do you dislike most about this product?

The software might be costly for small firms, and using it for a beginner could be challenging due to the high learning curve.

What recommendations would you give to someone considering this product?

Based on Advanced Reports, Adobe Analytics allows you to measure visitor sources, landing page performance, and tool engagement. Revenue tracking can also be used to track e-commerce conversion rates if Adobe Analytics is effectively implemented.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Susan G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

A Very Effective Website Analytics Software.

Likeliness to Recommend

9 /10

What differentiates Adobe Analytics from other similar products?

Adobe Analytics is an all in one web analytics tool. Whether you need to track and manage campaigns or want to understand your web and app traffic, Adobe Analytics offers great features to make this possible.

What is your favorite aspect of this product?

I like the ease of setting up using and understanding the many features of Adobe Analytics. The software is cost effective and comes with a great user interface. The software makes it easy to track traffic and campaigns in real time.

What do you dislike most about this product?

No issues with Adobe Analytics. It has always outperformed

What recommendations would you give to someone considering this product?

I have used Adobe Analytics for over 4 years and I can confirm that it works. When you implement it for your business, you will never regret.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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