What is ActiveCampaign?

It is a All-in-one marketing platform where the business grows, and saves time with a seamless experience. It is done through 3 main categories Email marketing, Marketing automation and Sales & CRM.

Company Details


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Awards & Recognition

ActiveCampaign won the following awards in the Email Marketing category

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ActiveCampaign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ActiveCampaign.

89 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ActiveCampaign?

2% Negative
2% Neutral
96% Positive

Pros

  • Acts with Integrity
  • Transparent
  • Security Protects
  • Includes Product Enhancements

Feature Ratings

Average 85

Email Delivery

89

Auto-Responders

88

Text Messaging

87

Segmentation

87

Campaign Management

86

Dynamic Content

86

Contact Database

86

Content Authoring

85

SPAM Compliance

85

A/B Testing

84

Basic Reporting and Analytics

84

Vendor Capability Ratings

Average 84

Ease of Data Integration

86

Quality of Features

86

Ease of Customization

85

Breadth of Features

85

Business Value Created

85

Ease of Implementation

85

Availability and Quality of Training

85

Ease of IT Administration

84

Product Strategy and Rate of Improvement

82

Usability and Intuitiveness

82

Vendor Support

79

ActiveCampaign Reviews

Chikaike E.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic Product!

Likeliness to Recommend

8 /10

What differentiates ActiveCampaign from other similar products?

The Software Has Great Content Authoring and Campaign Management

What is your favorite aspect of this product?

Usability is great Clean UI/UX Email Templates are amazing

What do you dislike most about this product?

The layouts can be edgy

What recommendations would you give to someone considering this product?

This platform is vital for sales engagement. It also provides a great function for email marketing.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Respectful

Adriago M.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Product!

Likeliness to Recommend

9 /10

What differentiates ActiveCampaign from other similar products?

Amazing Reporting and Analytics

What is your favorite aspect of this product?

Integrates well with CRM Easy to use

What do you dislike most about this product?

The layout in some dashboards can be messy

What recommendations would you give to someone considering this product?

This tool is great for sales engagement. It automates your marketing strategy to improve on growth and profitability.

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Continually Improving Product

Anuj P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Great Product for Every Company

Likeliness to Recommend

9 /10

What differentiates ActiveCampaign from other similar products?

ActiveCampaign is quite easy to use. It doesn't take long to become comfortable with the system and how everything operates. Custom fields, custom automations, custom pipelines, etc. are all very simple to implement. Nearly any piece of software may be integrated, either natively or through Zapier, which is another wonderful feature of the accessible connectors. The connections for integration are dependable and simple to set up. When compared to comparable applications, the pricing is also fairly fair considering the range of capabilities you get. Since moving to ActiveCampaign, our business has been really satisfied and suggests it to anyon

What is your favorite aspect of this product?

We are able to provide highly effective email marketing with ActiveCampaign, which works perfectly with their CRM system. Overall, by tracking where everyone is in the pipeline, what they've engaged with, if they are worth pursuing, and other information, we can optimise our interactions with leads and clients.

What do you dislike most about this product?

When compared to more comprehensive software like HubSpot or Zoho, larger corporate companies may find the feature set to be a little bit limiting. I think ActiveCampaign is aware of this because they expressly mention small- to medium-sized enterprises in some of their messaging. Additionally, it occasionally takes 15 to 30 seconds to load and save changes. It would be good if things got better.

What recommendations would you give to someone considering this product?

The capabilities of ActiveCampaign are vast. After using it for a while, I now rate this item even higher than I did a few months ago. Both campaigns and automations were produced by me. The smooth operations are appealing.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Caring

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