Accelo Logo
Accelo Logo
Accelo

Accelo

Composite Score
8.2 /10
CX Score
8.6 /10
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What is Accelo?

Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and

Company Details

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Awards & Recognition

Accelo won the following awards in the Project Management - Midmarket category

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Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

4% Negative
2% Neutral
94% Positive

Pros

  • Efficient Service
  • Caring
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

89

Workflow Management

88

Calendar Integration

86

Project Invoicing and Accounting Integration

85

Planning and Scheduling

85

Email Synchronization & Tracking

85

Retainer Management

84

Quote to Project Conversion

84

Resource Management

83

Budget Management

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 84

Quality of Features

88

Ease of Implementation

88

Business Value Created

87

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Availability and Quality of Training

83

Ease of IT Administration

82

Vendor Support

81

Ease of Customization

81

Usability and Intuitiveness

81

Accelo Reviews

Damaris M.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

A recommendable app for project/task management.

Likeliness to Recommend

10 /10

What differentiates Accelo from other similar products?

Accelo is a powerful and qn amazing application that enables you to collaborate with other staffs easily and faster on work assignments. It is a brilliant and amazing platform that allows you to manage your task and project with ease. I like the fact that Accelo is simple and easy to implement and set up.

What is your favorite aspect of this product?

Accelo comes with an intuitive and user-friendly interface that makes it simple for new users to get started with it easily. It supports great features that allow you to create and assign new tasks, manage your task and project from anywhere anytime. I like the availability of customer support team, very helpful and reliable always.

What do you dislike most about this product?

Accelo is the real deal for project and task management. I don't have anything to mention as a complain about it.

What recommendations would you give to someone considering this product?

To all prospective customers considering Accelo, i advice them to go ahead and implement it since it is an amazing and powerful tool for task and project management.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Jose Manuel O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Accelo is great.

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

Scoro is ideal for businesses that require a solution that manages projects, time, sales, finance, and reporting all in one place, whereas Accelo is ideal for any professional services organization that serves clients. The platform is intended to centralize all customer service processes while also managing staff and work.

What is your favorite aspect of this product?

There are a lot of options to choose from to suit your needs. A dashboard can be customized based on what you want out of your experience with Accelo. Multiple tasking will be easier with Accelo, as well as increased productivity! For me, the homepage scoreboard serves as a motivational tool. It's fun to see my score and rank! Like how the scheduling system uses a graphic to highlight how much time is available for someone. The ability to commit or auto-schedule jobs is also a great feature. "Accel" is a joy to me!

What do you dislike most about this product?

It can be a little confusing at times because there is a lot to look at on the screen. In order to improve the user experience, I'd want to see some graphic simplification! My team has noticed issues from time to time that are illogical and arbitrary. As a result, it can be annoying to spend so much effort on something that could be solved with better programming. Navigating Accelo might be a challenge at times!

What recommendations would you give to someone considering this product?

Take your time learning how to use Accelo; some aspects took me a while to figure out! Orient yourself slowly. Accelo can be used in a variety of ways, and you can customize the notification settings to avoid receiving too many emails. Any project manager or company with a large number of clients and many moving pieces can benefit from this software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Saral k.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Powerfull management with all functionality.

Likeliness to Recommend

9 /10

What differentiates Accelo from other similar products?

We can completely customisable it,ease of use.automated our business process from sale,to project, billing. All of our team can interface and contribute seamlessly at ant stage of the project. We can track how much time any part of our sales process takes and implementation support was excellent. There are good API for integration and very good setting for module titles so variety of user can customise the application based on there own industry and literature. It forcing us to clean up our account in order to transition saved us thousand internal errors, missed billing etc it is very much innovative and creative platform.

What is your favorite aspect of this product?

By this we get all function at on platform where before we had to use several products to accomplish the same thing with little or no automation and overall this is robust CRM software that helps us keep track of our clients all in one place make detailed notes on our relationship with them,track our historical conversation with them and integrate with our accounting software and very good support provide from there team side at anytime with good response.

What do you dislike most about this product?

In dislike it is hard to find it because they are up to date all improvement they do In advance but yes they can upgrade there UI if they want.

What recommendations would you give to someone considering this product?

If you want good manegement with good ability and want fully customisable that any one can use no skill required and can control everything easily. Want your all work can done fast,easily then its for you.its saves much time and easy to create project in minutes with this tool so you want like a friendly partner then it is best.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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