In Partnership With SelectHub
What is Accelo?
Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and
Company Details
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In Partnership With SelectHub
Accelo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Accelo.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
96 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Reliable
- Efficient Service
- Unique Features
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Resource Planning
Project Portfolio Management
Analytics and Reporting
Timesheet Management
Lifecycle Management
Vendor Capability Ratings
Breadth of Features
Business Value Created
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Sales
Projects
Tickets
Retainers
Billing
Reports
Integrations
Accelo Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Vital to our business processes
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Hannah L.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2023
Mastering Efficiency in Service Management
Likeliness to Recommend
What differentiates Accelo from other similar products?
It combines project management, client relationship management, sales, and service delivery into one platform. This sets it apart from other niche software by providing a comprehensive solution for service-based businesses.
What is your favorite aspect of this product?
Accelo's automated time tracking and invoicing capabilities. It has not only saved us countless hours but also improved accuracy in billing
What do you dislike most about this product?
No dislikes for me currently
What recommendations would you give to someone considering this product?
Just Invest in training to ensure your team fully utilizes the platform's capabilities.
Pros
- Caring
- Reliable
- Enables Productivity
- Respectful
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Ruth N.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Nov 2023
Outstanding for Flexibility & Customization
Likeliness to Recommend
What differentiates Accelo from other similar products?
Accelo allows for businesses to purchase the modules based upon need and employee type, so you can purchase modules (such as sales, projects, tasks, reporting, billing) per individual user access. This makes a very cost effective and easy-to-train software, where you don't have to train employees how to use the entire robust platform, nor give them access to areas that don't apply to them. The platform is also very customizable so it conforms to your organization's processes instead of your company having to create processes around the platform's capabilities. These were all very important aspects to the software when we were shopping around.
What is your favorite aspect of this product?
Project and resource management is so easy!
What do you dislike most about this product?
Reporting is limited unless you purchase the module, which is the only drawback to the entire platform that I've experienced.
What recommendations would you give to someone considering this product?
This is an extraordinary platform! We shopped multiple competitors and selected Accelo due to its flexibility and customization options. If you're searching for a customizable, easy-to-use and integrate platform, I highly recommend you consider Accelo. It's very cost effective and the individual modules help simplify your employee onboarding process. And the client portal is fantastic for approvals!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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