Unified Communications as a Service
Top 8x8 XCaaS Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

8x8 connects teams like never before. Our Unified Communications Suite supports a diverse range of business applications and powers truly global collaboration, in real-time. Our intuitive communication tools offer a best in class user experience for audio conferencing, web conferencing, virtual meetings, screen sharing and more—all on one secure platform.

8.0

Composite
Score

+79

Emotional
Footprint

35

Reviews

Best Alternatives and Competitors to 8x8 XCaaS

Compare how 8x8 XCaaS stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Zoom Video Communications, Inc.

Zoom Workplace

9.0

Composite
Score

+94

Emotional
Footprint

77

Reviews

Reviews Say

Compared to 8x8 XCaaS, Zoom Workplace is:

More Transparent

More Inspiring

More Efficient

More Reliable

More Innovative

More Caring

Dialpad Inc

Dialpad Ai Voice

8.9

Composite
Score

+91

Emotional
Footprint

47

Reviews

Reviews Say

Compared to 8x8 XCaaS, Dialpad Ai Voice is:

More Transparent

More Inspiring

More Reliable

Better at Support

More Respectful

More Efficient

Google

Google Voice

8.9

Composite
Score

+92

Emotional
Footprint

103

Reviews

Reviews Say

Compared to 8x8 XCaaS, Google Voice is:

More Transparent

More Inspiring

More Reliable

More Efficient

More Innovative

More Respectful

GoTo

GoToConnect

8.9

Composite
Score

+90

Emotional
Footprint

40

Reviews

Reviews Say

Compared to 8x8 XCaaS, GoToConnect is:

More Transparent

More Respectful

More Efficient

More Caring

More Reliable

Better at Support

Microsoft Corporation

Microsoft Teams

8.8

Composite
Score

+88

Emotional
Footprint

622

Reviews

Reviews Say

Compared to 8x8 XCaaS, Microsoft Teams is:

More Transparent

More Inspiring

More Innovative

More Respectful

More Efficient

Better at Integrating

Cisco Systems

Webex Calling

8.8

Composite
Score

+89

Emotional
Footprint

207

Reviews

Reviews Say

Compared to 8x8 XCaaS, Webex Calling is:

More Transparent

More Inspiring

More Innovative

More Respectful

More Reliable

More Efficient

RingCentral, Inc

RingCentral MVP

8.6

Composite
Score

+88

Emotional
Footprint

67

Reviews

Reviews Say

Compared to 8x8 XCaaS, RingCentral MVP is:

More Transparent

More Respectful

More Efficient

More Caring

More Reliable

Worse at Training

Zoho

Zoho

8.4

Composite
Score

+83

Emotional
Footprint

28

Reviews

Reviews Say

Compared to 8x8 XCaaS, Zoho is:

More Transparent

More Inspiring

Easier to Implement

Better at Integrating

Easier to Use

Less Respectful

Avaya

Avaya Experience Platform

8.0

Composite
Score

+84

Emotional
Footprint

72

Reviews

Reviews Say

Compared to 8x8 XCaaS, Avaya Experience Platform is:

More Transparent

More Inspiring

Better at Support

More Innovative

Better at Integrating

Easier to Use

Nextiva Inc

Nextiva Business Communication Suite

8.0

Composite
Score

+84

Emotional
Footprint

32

Reviews

Reviews Say

Compared to 8x8 XCaaS, Nextiva Business Communication Suite is:

More Respectful

Better at Support

More Transparent

More Reliable

More Caring

More Inspiring

Vonage

Vonage Business Communications

7.2

Composite
Score

+79

Emotional
Footprint

28

Reviews

Reviews Say

Compared to 8x8 XCaaS, Vonage Business Communications is:

Easier to Customize

Better at Integrating

Less Caring

Worse at Support

Less Innovative

Worse at Training

AT&T Inc.

AT&T Office@Hand

6.8

Composite
Score

+70

Emotional
Footprint

48

Reviews

Reviews Say

Compared to 8x8 XCaaS, AT&T Office@Hand is:

Less Caring

Less Efficient

Worse at Training

Less Inspiring

Harder to Implement

Less Innovative

Most Popular 8x8 XCaaS Comparisons