Customer Service - Midmarket
Top Kustomer Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Kustomer is the customer service CRM platform helping contact centers and businesses reimagine service and support in today’s customer-first world. Kustomer enables personalized, efficient and effortless customer and agent experiences by delivering unprecedented views of a customer's history, facilitating continuous omnichannel conversations and using intelligence to automate repetitive tasks and surface knowledge.

7.2

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Score

+86

Emotional
Footprint

25

Reviews

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Best Alternatives and Competitors to Kustomer

Compare how Kustomer stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

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LiveChat HelpDesk

9.3

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Score

+94

Emotional
Footprint

64

Reviews

Reviews Say

Compared to Kustomer, LiveChat HelpDesk is:

Better at Support

More Inspiring

Better at Training

Better at Integrating

Easier to Use

Easier to Customize

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Zoho

Zoho Desk

8.7

Composite
Score

+90

Emotional
Footprint

109

Reviews

Reviews Say

Compared to Kustomer, Zoho Desk is:

More Inspiring

More Innovative

More Reliable

Easier to Use

Better at Training

Better at Support

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Front

Front

8.1

Composite
Score

+98

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Kustomer, Front is:

More Inspiring

More Innovative

Better at Integrating

Easier to Implement

Better at Training

More Reliable

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Issuetrak

Issuetrak

8.0

Composite
Score

+91

Emotional
Footprint

37

Reviews

Reviews Say

Compared to Kustomer, Issuetrak is:

More Inspiring

Better at Training

More Efficient

Better at Integrating

More Innovative

Better at Support

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ManageEngine

SupportCenter Plus

7.7

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Score

+84

Emotional
Footprint

50

Reviews

Reviews Say

Compared to Kustomer, SupportCenter Plus is:

Better at Support

Better at Integrating

Easier to Implement

Better at Training

More Inspiring

Less Transparent

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Help Scout

Help Scout

7.5

Composite
Score

+84

Emotional
Footprint

69

Reviews

Reviews Say

Compared to Kustomer, Help Scout is:

Better at Support

Better at Training

Easier to Use

Better at Integrating

Easier to Implement

Less Transparent

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HappyFox

HappyFox

7.3

Composite
Score

+72

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Kustomer, HappyFox is:

Easier to Use

More Innovative

Better at Support

Better at Integrating

Less Transparent

Less Reliable

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In Partnership with SelectHub

Kayako

Kayako

7.2

Composite
Score

+80

Emotional
Footprint

25

Reviews

Reviews Say

Compared to Kustomer, Kayako is:

More Inspiring

Easier to Implement

More Reliable

Less Transparent

Less Efficient

Less Caring

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Most Popular Kustomer Comparisons