Customer Intelligence
Top Dynamics 365 Customer Insights Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time. Deliver personalized, responsive, and connected customer journeys using built-in AI and analytics.

8.0

Composite
Score

+91

Emotional
Footprint

33

Reviews

Best Alternatives and Competitors to Dynamics 365 Customer Insights

Compare how Dynamics 365 Customer Insights stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

HubSpot

HubSpot Sales Hub

8.9

Composite
Score

+93

Emotional
Footprint

72

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, HubSpot Sales Hub is:

Better at Training

Easier to Implement

More Inspiring

More Innovative

More Transparent

Harder to Customize

Semrush

Semrush

8.9

Composite
Score

+94

Emotional
Footprint

65

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Semrush is:

More Innovative

More Reliable

More Inspiring

Easier to Implement

Harder to Customize

Worse at Support

Google

Google Analytics

8.8

Composite
Score

+90

Emotional
Footprint

207

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Google Analytics is:

Worse at Support

Harder to Customize

Less Caring

Less Transparent

Less Innovative

Less Efficient

Google

Looker

8.6

Composite
Score

+88

Emotional
Footprint

43

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Looker is:

More Caring

Less Innovative

Less Inspiring

Less Reliable

Harder to Customize

Less Respectful

Adobe Systems

Adobe Analytics

8.2

Composite
Score

+90

Emotional
Footprint

51

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Adobe Analytics is:

More Respectful

More Inspiring

Less Efficient

Less Transparent

Less Reliable

Harder to Use

Qualtrics

Qualtrics Strategy & Research

8.2

Composite
Score

+82

Emotional
Footprint

33

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Qualtrics Strategy & Research is:

Easier to Implement

Better at Training

Less Efficient

Less Caring

Less Transparent

Less Respectful

Graphext

Graphext

8.1

Composite
Score

+98

Emotional
Footprint

26

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Graphext is:

Better at Training

More Inspiring

More Innovative

More Efficient

More Reliable

Harder to Customize

SAP

SAP Analytics Cloud

8.0

Composite
Score

+87

Emotional
Footprint

32

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, SAP Analytics Cloud is:

Worse at Support

Harder to Customize

Less Efficient

Less Reliable

Less Inspiring

Worse at Integrating

Salesforce.com Inc

Tableau CRM Analytics

7.8

Composite
Score

+86

Emotional
Footprint

35

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Tableau CRM Analytics is:

Less Efficient

Less Transparent

Worse at Support

Less Innovative

Less Inspiring

Worse at Integrating

Audiense Ltd

Audiense Insights

7.7

Composite
Score

+89

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Audiense Insights is:

More Transparent

Easier to Implement

Less Caring

Worse at Integrating

Harder to Customize

Less Efficient

People Pattern

People Pattern

7.4

Composite
Score

+89

Emotional
Footprint

21

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, People Pattern is:

Less Reliable

Worse at Support

Less Transparent

Less Efficient

Harder to Customize

Harder to Implement

Oracle

Oracle Unity Customer Data Platform

7.0

Composite
Score

+78

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Oracle Unity Customer Data Platform is:

Less Reliable

Less Caring

Less Respectful

Less Innovative

Less Efficient

Harder to Customize

Most Popular Dynamics 365 Customer Insights Comparisons