Customer Intelligence
Top Dynamics 365 Customer Insights Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. Unify all your customer data across the full range of sources to get a single view of customers in real time. Deliver personalized, responsive, and connected customer journeys using built-in AI and analytics.

7.5

Composite
Score

+89

Emotional
Footprint

29

Reviews

Best Alternatives and Competitors to Dynamics 365 Customer Insights

Compare how Dynamics 365 Customer Insights stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Semrush

Semrush

8.8

Composite
Score

+92

Emotional
Footprint

62

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Semrush is:

More Innovative

More Inspiring

More Reliable

More Caring

Better at Training

Easier to Implement

HubSpot

HubSpot Sales Hub

8.8

Composite
Score

+92

Emotional
Footprint

65

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, HubSpot Sales Hub is:

Better at Training

More Inspiring

More Transparent

More Innovative

Easier to Implement

More Respectful

Google

Google Analytics

8.8

Composite
Score

+90

Emotional
Footprint

173

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Google Analytics is:

Better at Training

Worse at Support

Less Reliable

Harder to Customize

Less Efficient

Less Caring

Google

Looker

8.5

Composite
Score

+87

Emotional
Footprint

38

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Looker is:

More Caring

Better at Training

Less Innovative

Less Reliable

Less Inspiring

Harder to Implement

Adobe Systems

Adobe Analytics

8.2

Composite
Score

+91

Emotional
Footprint

50

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Adobe Analytics is:

Better at Support

More Inspiring

More Respectful

Better at Training

Less Efficient

Less Reliable

Qualtrics

Qualtrics Strategy & Research

8.1

Composite
Score

+82

Emotional
Footprint

32

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Qualtrics Strategy & Research is:

Better at Training

Easier to Implement

Easier to Use

Less Efficient

Less Transparent

Less Caring

Graphext

Graphext

8.1

Composite
Score

+98

Emotional
Footprint

26

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Graphext is:

Better at Training

More Inspiring

More Innovative

More Efficient

Better at Support

More Reliable

SAP

SAP Analytics Cloud

7.7

Composite
Score

+87

Emotional
Footprint

31

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, SAP Analytics Cloud is:

Less Reliable

Worse at Support

Harder to Customize

Less Efficient

Less Inspiring

Worse at Integrating

Audiense Ltd

Audiense Insights

7.6

Composite
Score

+88

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Audiense Insights is:

More Transparent

Better at Training

Less Caring

Worse at Integrating

Harder to Customize

Less Efficient

Salesforce.com Inc

Tableau CRM Analytics

7.5

Composite
Score

+85

Emotional
Footprint

32

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Tableau CRM Analytics is:

Better at Training

Less Innovative

Less Transparent

Less Inspiring

Less Efficient

Worse at Integrating

People Pattern

People Pattern

7.4

Composite
Score

+89

Emotional
Footprint

21

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, People Pattern is:

More Caring

Less Reliable

Less Transparent

Less Efficient

Harder to Implement

Worse at Support

Oracle

Oracle Unity Customer Data Platform

7.0

Composite
Score

+78

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Dynamics 365 Customer Insights, Oracle Unity Customer Data Platform is:

Less Reliable

Less Caring

Less Respectful

Less Innovative

Less Efficient

Less Transparent

Most Popular Dynamics 365 Customer Insights Comparisons