Conversational AI
Top Laiye Chatbot Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Laiye's (formerly Mindsay) Conversational AI Chatbot makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.

7.9

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Score

+90

Emotional
Footprint

26

Reviews

Best Alternatives and Competitors to Laiye Chatbot

Compare how Laiye Chatbot stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Google

Dialogflow

8.8

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Score

+98

Emotional
Footprint

28

Reviews

Reviews Say

Compared to Laiye Chatbot, Dialogflow is:

More Caring

More Reliable

Easier to Implement

Better at Training

More Respectful

More Efficient

FPT Smart Cloud Company Limited

FPT.AI

8.8

Composite
Score

+98

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Laiye Chatbot, FPT.AI is:

More Caring

Better at Training

Better at Support

More Reliable

Easier to Implement

Easier to Customize

Qualified

Qualified

8.6

Composite
Score

+99

Emotional
Footprint

33

Reviews

Reviews Say

Compared to Laiye Chatbot, Qualified is:

More Caring

Better at Training

More Reliable

Better at Support

Easier to Implement

More Respectful

Kore.ai

Kore.ai Experience Optimization Platform

8.4

Composite
Score

+96

Emotional
Footprint

39

Reviews

Reviews Say

Compared to Laiye Chatbot, Kore.ai Experience Optimization Platform is:

More Caring

More Reliable

Better at Support

More Respectful

More Efficient

Worse at Integrating

Amazon

Amazon Lex

8.3

Composite
Score

+93

Emotional
Footprint

34

Reviews

Reviews Say

Compared to Laiye Chatbot, Amazon Lex is:

More Caring

More Reliable

More Respectful

More Efficient

Easier to Implement

Less Inspiring

Freshworks

Freshchat

8.1

Composite
Score

+93

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Laiye Chatbot, Freshchat is:

More Caring

Easier to Customize

More Reliable

Better at Support

More Transparent

Less Inspiring

Yellow.ai

Yellow.ai

8.0

Composite
Score

+83

Emotional
Footprint

52

Reviews

Reviews Say

Compared to Laiye Chatbot, Yellow.ai is:

Less Inspiring

Worse at Integrating

Worse at Support

Less Innovative

Harder to Use

Less Transparent

Ada

Ada

7.9

Composite
Score

+98

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Laiye Chatbot, Ada is:

More Caring

Better at Training

Better at Support

Easier to Implement

More Reliable

More Transparent

Verloop.io

Verloop.io

7.8

Composite
Score

+91

Emotional
Footprint

23

Reviews

Reviews Say

Compared to Laiye Chatbot, Verloop.io is:

More Caring

More Reliable

Worse at Integrating

Less Inspiring

Less Innovative

Harder to Use

IBM

IBM watsonx Assistant

7.8

Composite
Score

+90

Emotional
Footprint

24

Reviews

Reviews Say

Compared to Laiye Chatbot, IBM watsonx Assistant is:

More Caring

More Reliable

Better at Training

More Efficient

Less Inspiring

Worse at Integrating

Jio Haptik Technologies Limited

Haptik

7.7

Composite
Score

+99

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Laiye Chatbot, Haptik is:

More Caring

More Reliable

Better at Support

More Efficient

Easier to Customize

Harder to Use

Avaamo

Avaamo

7.5

Composite
Score

+89

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Laiye Chatbot, Avaamo is:

More Caring

Easier to Implement

More Respectful

More Efficient

Less Innovative

Worse at Integrating

Salesloft, Inc

Drift Conversation Cloud

7.5

Composite
Score

+80

Emotional
Footprint

28

Reviews

Reviews Say

Compared to Laiye Chatbot, Drift Conversation Cloud is:

More Caring

Less Innovative

Less Transparent

Less Inspiring

Less Reliable

Less Efficient

ultimate.ai

Ultimate

7.1

Composite
Score

+89

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Laiye Chatbot, Ultimate is:

More Caring

More Reliable

Less Efficient

Harder to Use

Worse at Support

Harder to Customize

Most Popular Laiye Chatbot Comparisons