Top Laiye Chatbot Alternatives and Competitors
Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.
Laiye's (formerly Mindsay) Conversational AI Chatbot makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.
Common Features
Artificial Intelligence Engine | Leads Generation | Learning and Adaptability | Natural Language Processing | Personalized Service | Workflow Processing | Intent Extraction | Other Integrations
7.8
Composite
Score
+94
Emotional
Footprint
20
Reviews
Best Alternatives and Competitors to Laiye Chatbot
Compare how Laiye Chatbot stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.
FPT Smart Cloud Company Limited
FPT.AI
8.6
Composite
Score
+98
Emotional
Footprint
17
Reviews
Reviews Say
Compared to Laiye Chatbot, FPT.AI is:
More Caring
Better at Support
Better at Training
Easier to Implement
More Respectful
Easier to Customize
FPT.AI offers a comprehensive Conversational AI platform to build and deploy omni-channel virtual assistants in multiple languages (Indonesian, English, Vietnamese, Japanese), tailored to any business to amplify productivity and optimize operating costs. Trusted by global enterprises, FPT.AI has enabled 3200+ virtual assistants across various messaging & voice channels.
Dialogflow
8.3
Composite
Score
+97
Emotional
Footprint
17
Reviews
Reviews Say
Compared to Laiye Chatbot, Dialogflow is:
More Caring
More Respectful
Easier to Implement
Better at Training
More Inspiring
Less Transparent
Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces, such as voice apps and chatbots, powered by AI.
Kore.ai
Kore.ai Experience Optimization Platform
7.9
Composite
Score
+100
Emotional
Footprint
25
Reviews
Reviews Say
Compared to Laiye Chatbot, Kore.ai Experience Optimization Platform is:
More Caring
More Respectful
Easier to Customize
More Inspiring
More Innovative
More Reliable
Kore.ai is a market-leading conversational AI and digital UX technology partner for Global 2000 companies. It provides conversational AI and digital UX-rich virtual assistants, designed specifically for enterprises, for a diverse range of use cases across industries for engaging customers, employees, and partners. Its end-to-end, comprehensive Virtual Assistant Platform serves as a secure foundation for enterprises to design, build, test, host, and deploy AI-rich virtual assistants across 30+ different digital and voice channels.
Ada
Ada
7.8
Composite
Score
+97
Emotional
Footprint
18
Reviews
Reviews Say
Compared to Laiye Chatbot, Ada is:
More Caring
More Respectful
Better at Training
Easier to Implement
Better at Support
More Innovative
Move beyond basic conversations and provide highly personalized interactions that help customers update information, upgrade their accounts, take advantage of targeted offers, make purchases on their own and so much more.
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Amazon
Amazon Lex
7.5
Composite
Score
+82
Emotional
Footprint
14
Reviews
Reviews Say
Compared to Laiye Chatbot, Amazon Lex is:
Easier to Implement
More Reliable
More Respectful
Less Inspiring
Less Transparent
Worse at Support
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.
Avaamo
Avaamo
7.4
Composite
Score
+87
Emotional
Footprint
20
Reviews
Reviews Say
Compared to Laiye Chatbot, Avaamo is:
More Respectful
Less Innovative
Worse at Integrating
Harder to Use
Less Transparent
Less Reliable
Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific, high impact problems in the enterprise.
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IBM
IBM watsonx Assistant
7.3
Composite
Score
+84
Emotional
Footprint
17
Reviews
Reviews Say
Compared to Laiye Chatbot, IBM watsonx Assistant is:
More Caring
Less Inspiring
Worse at Integrating
Less Transparent
Less Innovative
Less Reliable
IBM watsonx™ Assistant is a market-leading, conversational artificial intelligence platform designed to help you overcome the friction of traditional support and deliver exceptional experiences.
ultimate.ai
Ultimate
6.9
Composite
Score
+82
Emotional
Footprint
11
Reviews
Reviews Say
Compared to Laiye Chatbot, Ultimate is:
More Caring
Less Efficient
Less Transparent
Harder to Use
Less Inspiring
Worse at Support
Free your agents and get instant ROI with customer service automation. Deflect up to 80% of repetitive inquiries and deliver 24/7 multilingual customer support.
Drift
Drift Conversation Cloud
6.6
Composite
Score
+71
Emotional
Footprint
15
Reviews
Reviews Say
Compared to Laiye Chatbot, Drift Conversation Cloud is:
Less Transparent
Less Efficient
Less Reliable
Harder to Use
Worse at Training
Less Innovative
With Drift any conversation can be a conversion. Instead of traditional marketing and sales platforms that rely on forms and follow ups, Drift connects your business with the best leads in real-time.
