Chatbots
Top Laiye Chatbot Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Laiye's (formerly Mindsay) Conversational AI Chatbot makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.

8.2

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Score

+95

Emotional
Footprint

39

Reviews

Best Alternatives and Competitors to Laiye Chatbot

Compare how Laiye Chatbot stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Intercom

Intercom

9.1

Composite
Score

+96

Emotional
Footprint

110

Reviews

Reviews Say

Compared to Laiye Chatbot, Intercom is:

More Caring

Easier to Implement

More Reliable

Easier to Use

Better at Training

Less Efficient

Tidio

Tidio

9.1

Composite
Score

+98

Emotional
Footprint

64

Reviews

Reviews Say

Compared to Laiye Chatbot, Tidio is:

More Caring

More Reliable

Easier to Implement

More Transparent

Easier to Customize

Easier to Use

Google

Dialogflow

8.6

Composite
Score

+93

Emotional
Footprint

55

Reviews

Reviews Say

Compared to Laiye Chatbot, Dialogflow is:

More Caring

More Reliable

Easier to Implement

More Respectful

Harder to Customize

Worse at Integrating

Salesloft, Inc

Drift Conversation Cloud

8.5

Composite
Score

+95

Emotional
Footprint

50

Reviews

Reviews Say

Compared to Laiye Chatbot, Drift Conversation Cloud is:

More Caring

Easier to Implement

More Respectful

More Reliable

Worse at Support

Less Transparent

LiveChat

LiveChat ChatBot

8.5

Composite
Score

+84

Emotional
Footprint

139

Reviews

Reviews Say

Compared to Laiye Chatbot, LiveChat ChatBot is:

More Caring

Less Innovative

Less Transparent

Less Inspiring

Less Efficient

Less Respectful

ManyChat

Manychat

8.4

Composite
Score

+91

Emotional
Footprint

43

Reviews

Reviews Say

Compared to Laiye Chatbot, Manychat is:

More Caring

More Reliable

Less Innovative

Less Inspiring

Less Efficient

Less Transparent

Birdeye

Birdeye

8.3

Composite
Score

+96

Emotional
Footprint

39

Reviews

Reviews Say

Compared to Laiye Chatbot, Birdeye is:

More Caring

More Reliable

Easier to Use

Easier to Implement

Better at Training

Better at Support

Infobip

Infobip Conversations

8.2

Composite
Score

+98

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Laiye Chatbot, Infobip Conversations is:

More Caring

Easier to Implement

More Reliable

Better at Training

Better at Support

Easier to Customize

Freshworks

Freshchat

8.0

Composite
Score

+84

Emotional
Footprint

38

Reviews

Reviews Say

Compared to Laiye Chatbot, Freshchat is:

Less Inspiring

Less Efficient

Less Innovative

Harder to Customize

Less Respectful

Worse at Support

HubSpot

Hubspot Live Chat

8.0

Composite
Score

+92

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Laiye Chatbot, Hubspot Live Chat is:

More Reliable

Less Innovative

Less Respectful

Harder to Customize

Worse at Support

Less Efficient

Qualified

Qualified

7.8

Composite
Score

+99

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Laiye Chatbot, Qualified is:

More Caring

More Reliable

Easier to Implement

More Respectful

Harder to Customize

Less Transparent

Jio Haptik Technologies Limited

Haptik

7.8

Composite
Score

+93

Emotional
Footprint

15

Reviews

Reviews Say

Compared to Laiye Chatbot, Haptik is:

More Caring

More Reliable

Worse at Training

Worse at Support

Less Innovative

Harder to Use

Ada

Ada

7.7

Composite
Score

+81

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Laiye Chatbot, Ada is:

More Caring

Less Inspiring

Less Transparent

Worse at Integrating

Less Innovative

Less Efficient

LivePerson

LivePerson Conversational Cloud

7.2

Composite
Score

+77

Emotional
Footprint

30

Reviews

Reviews Say

Compared to Laiye Chatbot, LivePerson Conversational Cloud is:

Less Innovative

Less Efficient

Less Inspiring

Less Transparent

Worse at Training

Less Reliable

Chatfuel

Chatfuel

7.2

Composite
Score

+79

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Laiye Chatbot, Chatfuel is:

Less Transparent

Less Respectful

Worse at Support

Worse at Training

Harder to Customize

Less Efficient

Moveworks

Moveworks

7.0

Composite
Score

+67

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Laiye Chatbot, Moveworks is:

More Caring

Less Reliable

Less Efficient

Less Innovative

Less Inspiring

Harder to Customize

Most Popular Laiye Chatbot Comparisons