Chatbots
Top Laiye Chatbot Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Laiye's (formerly Mindsay) Conversational AI Chatbot makes customer interactions simple and efficient using conversational automation. We help customer service teams overcome common challenges, allowing them to automate customer requests, eliminate time-consuming processes, and optimize their use of human resources. From basic FAQs to complex transactions, we help companies build their customer service automation strategy, allowing for maximum automation of customer interactions and lowest total cost of ownership.

8.0

Composite
Score

+98

Emotional
Footprint

31

Reviews

Best Alternatives and Competitors to Laiye Chatbot

Compare how Laiye Chatbot stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Intercom

Intercom

9.1

Composite
Score

+96

Emotional
Footprint

92

Reviews

Reviews Say

Compared to Laiye Chatbot, Intercom is:

Easier to Implement

More Caring

Easier to Use

Worse at Support

Less Efficient

Less Transparent

Tidio

Tidio

9.0

Composite
Score

+97

Emotional
Footprint

47

Reviews

Reviews Say

Compared to Laiye Chatbot, Tidio is:

Easier to Implement

More Caring

Easier to Customize

More Respectful

Worse at Support

Worse at Training

Drift

Drift Conversation Cloud

8.8

Composite
Score

+94

Emotional
Footprint

47

Reviews

Reviews Say

Compared to Laiye Chatbot, Drift Conversation Cloud is:

More Respectful

More Caring

Easier to Implement

Worse at Support

Less Transparent

Worse at Integrating

ManyChat

ManyChat

8.4

Composite
Score

+86

Emotional
Footprint

33

Reviews

Reviews Say

Compared to Laiye Chatbot, ManyChat is:

Less Efficient

Less Innovative

Less Transparent

Less Inspiring

Worse at Support

Worse at Integrating

LiveChat

LiveChat ChatBot

8.1

Composite
Score

+77

Emotional
Footprint

113

Reviews

Reviews Say

Compared to Laiye Chatbot, LiveChat ChatBot is:

Less Innovative

Less Transparent

Less Reliable

Less Inspiring

Less Efficient

Worse at Support

Google

Dialogflow

8.1

Composite
Score

+94

Emotional
Footprint

33

Reviews

Reviews Say

Compared to Laiye Chatbot, Dialogflow is:

Easier to Implement

More Caring

Worse at Support

Less Transparent

Less Innovative

Harder to Use

Birdeye

Birdeye

8.1

Composite
Score

+95

Emotional
Footprint

31

Reviews

Reviews Say

Compared to Laiye Chatbot, Birdeye is:

More Caring

Easier to Implement

Easier to Use

More Respectful

Less Transparent

Less Innovative

HubSpot

Hubspot Live Chat

7.9

Composite
Score

+91

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Laiye Chatbot, Hubspot Live Chat is:

Worse at Support

Less Innovative

Less Efficient

Worse at Integrating

Harder to Customize

Harder to Use

Landbot

Landbot

7.8

Composite
Score

+94

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Laiye Chatbot, Landbot is:

More Caring

Easier to Customize

Easier to Implement

Worse at Support

Less Efficient

Less Transparent

Freshworks

Freshchat

7.7

Composite
Score

+84

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Laiye Chatbot, Freshchat is:

Less Inspiring

Less Efficient

Less Transparent

Less Reliable

Harder to Customize

Worse at Support

Chatfuel

Chatfuel

7.5

Composite
Score

+79

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Laiye Chatbot, Chatfuel is:

Less Transparent

Less Respectful

Worse at Support

Worse at Training

Harder to Customize

Less Efficient

LivePerson

LivePerson Conversational Cloud

7.4

Composite
Score

+74

Emotional
Footprint

29

Reviews

Reviews Say

Compared to Laiye Chatbot, LivePerson Conversational Cloud is:

Less Efficient

Less Innovative

Less Transparent

Less Inspiring

Less Reliable

Less Caring

Moveworks

Moveworks

7.0

Composite
Score

+67

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Laiye Chatbot, Moveworks is:

Less Reliable

Less Efficient

Less Innovative

Less Inspiring

Harder to Customize

Less Transparent

Most Popular Laiye Chatbot Comparisons