Emotional Footprint Awards 2024
Workforce Management - Midmarket
SoftwareReviews names BambooHR, Rippling, isolved People Cloud, Zoho People, Paylocity, and Deputy Platform as Workforce Management - Midmarket Emotional Footprint Award Winners.
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Workforce Management - Midmarket
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
BambooHR
BambooHR
The online Human Resources Information System that makes time for the work meant to do. BambooHR guarantees your success when changing from spreadsheets to our HR software.
8.9
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Rippling
Rippling
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. So for the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
8.8
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
iSolved
isolved People Cloud
isolved is the most-trusted HCM technology leader, providing the best combination of software and services to meet the needs of today’s People Heroes – HR, payroll, and benefits professionals. From talent acquisition to workforce management to talent management, our solutions are delivered directly or through our HRO partner network to more than 6 million employees and 168,000 employers across all 50 states – who use them every day to increase productivity, accelerate decision-making and ensure performance, while reducing risk.
8.5
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Deputy
Deputy Platform
Make quick schedule changes, view staff attendance, capture timesheets, and communicate in one powerful app.
8.3
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Paylocity
Paylocity
Our all-in-one software platform gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. But what makes us different is that our technology is backed by a culture that truly cares about our clients’ success. Providers will merely sell you a product. But a partner actually cares about you and your business. A partner takes the time to get to know you and understand your needs. We work with you to identify the best solutions that will benefit your business today, while paving the way to a better tomorrow. And tomorrow is all about your team. Let's go forward together.
8.2
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Zoho
Zoho People
Crafted to build a happier workforce. We take care of your HR processes while you take care of your employees. Be it employee onboarding, attendance management, time tracking or appraisals - We've got it all covered.
8.2
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Other Evaluated Vendors
Paycom
Paycom
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
7.9
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Fourth
HotSchedules
HotSchedules, Now Powered by Fourth you can easily create schedules based on forecasted sales and compliance requirements with hospitality’s most widely adopted scheduling and time management solution.
7.4
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
UKG (Ultimate Kronos Group)
UKG Ready
UKG Ready™ is a flexible and seamless HR solution that provides a connected people experience to easily manage the entire employee journey, from a single solution. Designed for flexibility and ease of use, UKG Ready combines the power of HR, talent, payroll, and time to deliver a personalized, people-centered experience that cuts out busy work, increases efficiency, and helps you maintain compliance.
7.4
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
ADP
RUN Powered by ADP
ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
7.4
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
ADP
ADP Workforce Now
ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.
7.1
CX Score
CX
Score
+67
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
Legion Technologies
Legion Workforce Management
Legion is reinventing how companies manage and empower their hourly workforce. By accurately forecasting demand and staffing with the right employees, Legion’s AI-powered Workforce Management Platform enables companies to orchestrate superb customer experiences. Large scale retailers, restaurants and fitness clubs with hourly workforces use Legion to reduce costs, compliance risks and labor inefficiencies, and boost employee engagement.
6.8
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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