Emotional Footprint Awards 2023
Enterprise Architecture
SoftwareReviews names HOPEX Platform, LeanIX Enterprise Architecture Management, Capsifi Jalapeno, SAMU, QualiWare Enterprise Architect, and Essential Project as Enterprise Architecture Emotional Footprint Award Winners.
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Enterprise Architecture
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages


Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Capsifi
Capsifi Jalapeno
Align organisational teams around a common understanding of how business functions are supported by your technology portfolio, and manage the lifecycle of your digital assets with Capsifi’s enterprise architecture operating model.
9.2
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.

20Reviews
LeanIX
LeanIX Enterprise Architecture Management
LeanIX backs your Enterprise Architecture to leverage technology, make better decisions, and manage change with our outcome-driven approach. The flexible, best practice meta model is the foundation to meet all future business challenges.
9.2
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.

19Reviews
Enterprise Architecture Solutions
Essential Project
Engage your CxOs and the business in your Enterprise Architecture through Essential's beautiful and interactive visualisations of your organisation.
9.1
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.

15Reviews
Atoll Group
SAMU
A good architecture diagram is worth a thousand words. SAMU generates compelling diagrams about EA and provides the right platform to plan changes and assess their impact on your enterprise architecture.
9.0
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.

16Reviews
QualiWare
QualiWare Enterprise Architect
Graphically represent all the integrated EA dimensions of your enterprise, across a vast array of different frameworks with QualiWare.
8.9
CX Score
CX
Score
+91
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.

15Reviews
MEGA International S.A
HOPEX Platform
MEGA’s HOPEX Platform provides the tools and guidance needed to accelerate business transformation using a connected enterprise architecture approach. Managing business, IT, data, and risk perspectives together removes silos, avoids duplicative efforts, and results in improved business outcomes. With our smart, automated, and connected platform, users can produce actionable insights that help enterprises navigate constant change and disruptions.
8.9
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.

30Reviews
Other Evaluated Vendors
ValueBlue
ValueBlue
Strategic organizational changes require collaboration — both within IT and across the business. That’s why the centralized collaboration features and wide range of modeling techniques offered by ValueBlue help Enterprise Architects make every transformation a success.
8.8
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
15Reviews
Sparx Systems Pty Ltd
Sparx Systems Enterprise Architect
With built-in requirements management capabilities, Enterprise Architect helps you trace high-level specifications to analysis, design, implementation, test and maintenance models using UML, SysML, BPMN and other open standards.
8.6
CX Score
CX
Score
+81
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
16Reviews
Orbus Software
OrbusInfinity
OrbusInfinity helps transformation teams cut through the complexity of technology-driven change. Our dashboards and collaboration platform help you track, create and capture value for a better future.
8.3
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
22Reviews
Ardoq
Ardoq
A Dynamic and Data-Driven Approach to Enterprise Architecture. Engage and connect stakeholders across the organization with business-friendly visualizations understandable to all.
8.2
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
17Reviews
Avolution
Avolution Abacus
A leading tool for modeling and roadmapping. ABACUS supports collaborative enterprise architecture and connects your IT and business strategy. Cloud-based data and dashboards streamline global collaboration and remote working. ABACUS helps architects to lighten their data workload and to motivate stakeholders to set priorities and take action. Data owners can access and update their own data with user-friendly browser-based lists and personalised dashboards and reports (roadmaps, charts, models and KPIs) .
8.0
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
15Reviews
Software AG
SoftwareAG Alfabet
Software AG's Alfabet Enterprise Architecture Management Platform provides a collaborative platform for aligning the IT landscape with the business to guide competitive transformation.
7.3
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
Chart graphic.
16Reviews
For the full press release, click here. For the full list of vendors in this space, click here.
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