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Zylo Logo
Zylo

Zylo

Composite Score
7.4 /10
CX Score
7.7 /10
Category
Zylo
7.4 /10

What is Zylo?

Get visibility into all your SaaS applications – even those not managed by IT. See all your SaaS apps alongside usage, spend, and contract details with frictionless, ongoing monitoring from Zylo. Using contract details and usage data, Zylo Insights delivers personalized, prioritized, and actionable recommendations to optimize your SaaS portfolio.

Company Details


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Zylo Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
79%
Conflict Resolution:
100%
Strategy & Innovation:
89%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zylo?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Security Frustrates

Feature Ratings

Average 80

Cloud License Management

100

Data Import Export and Aggregation

89

End to End Lifecycle Management

86

Software Usage Metering

86

Decentralized Management

86

Financial Analysis

86

Analytics and Reporting

75

Integrated Discovery

61

Software Recognition Library

50

Advanced License Management

50

Vendor Capability Ratings

Average 80

Vendor Support

100

Usability and Intuitiveness

100

Quality of Features

89

Ease of IT Administration

86

Breadth of Features

86

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Business Value Created

75

Availability and Quality of Training

73

Ease of Customization

73

Ease of Implementation

64

Zylo Reviews

Het P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Nice user interface with bulk of features.

Likeliness to Recommend

10 /10

What differentiates Zylo from other similar products?

Zylo has better user interface

What is your favorite aspect of this product?

Differentiates incidents and cases very well.

What do you dislike most about this product?

Integration with all office365 apps.

What recommendations would you give to someone considering this product?

Better integration needed and needs improvement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mitchel C.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Easy to use, nice for quick wins,

Likeliness to Recommend

7 /10

What differentiates Zylo from other similar products?

Zylo has been great for discovering the unknown unknowns. I haven't tried many other products, but this seems very intuitive and user-friendly.

What is your favorite aspect of this product?

The insights for unused software, multiple cost-centers for the same applications, and highest spend are quick and easy to find.

What do you dislike most about this product?

Integrations can vary depending on the tool. SSO integrations seem to work the best.

What recommendations would you give to someone considering this product?

Definitely try it out! I wonder how helpful this tool would be year over year, but right off the bat it has been helpful for my team!

Pros

  • Trustworthy
  • Caring
  • Transparent
  • Helps Innovate

Joshua S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Excelent tool for your budget.

Likeliness to Recommend

9 /10

What differentiates Zylo from other similar products?

Zylo is addressing many issues with its goal of standardizing the software licensing and renewal process. having a centralized repository for all of our software suites and saving us money through tenacious contract negotiation with third-party providers. Zylo has allowed us to manage our product catalog and keep tabs on any applications that may have been submitted more than once. We have eliminated unnecessary or redundant software from our infrastructure. Additionally, we have lessened the number of potential security breaches.

What is your favorite aspect of this product?

An application's front-end (UI), Data visualization and the resulting insights into user behavior. Reusing the licenses for the most recently used graphs is an efficient way to cut costs. Connecting is a breeze, and integration with popular publishing platforms is a huge plus. Zylo now also has custom fields for defining your own software classification and separating it into different sections like departments, finances, etc. Zylo scans your bank statements for a set of keywords that indicate a new SaaS purchase, whether it was made with an AP or a hidden PCard purchase. Zylo's information can be used to back lifecycle programs,

What do you dislike most about this product?

Reporting is restricted to meet only specific requirements. We'd like the tool to be able to access information from additional authentication providers besides Okta, i think only this is bad.

What recommendations would you give to someone considering this product?

Zylo can help you see where your business is losing money. I believe that a good tool for your business is a thorough understanding of the current state of its budget as well as a plan for limiting the growth of technical debt.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation