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Zylo Logo
Zylo

Zylo

Composite Score
7.4 /10
CX Score
7.7 /10
Category
Zylo
7.4 /10

What is Zylo?

Get visibility into all your SaaS applications – even those not managed by IT. See all your SaaS apps alongside usage, spend, and contract details with frictionless, ongoing monitoring from Zylo. Using contract details and usage data, Zylo Insights delivers personalized, prioritized, and actionable recommendations to optimize your SaaS portfolio.

Company Details


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Zylo Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

90 Plan to Renew

77 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
79%
Conflict Resolution:
100%
Strategy & Innovation:
89%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zylo?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Security Frustrates

Feature Ratings

Average 80

Cloud License Management

100

Data Import Export and Aggregation

89

End to End Lifecycle Management

86

Software Usage Metering

86

Decentralized Management

86

Financial Analysis

86

Analytics and Reporting

75

Integrated Discovery

61

Software Recognition Library

50

Advanced License Management

50

Vendor Capability Ratings

Average 80

Vendor Support

100

Usability and Intuitiveness

100

Quality of Features

89

Ease of IT Administration

86

Breadth of Features

86

Ease of Data Integration

75

Product Strategy and Rate of Improvement

75

Business Value Created

75

Availability and Quality of Training

73

Ease of Customization

73

Ease of Implementation

64

Zylo Reviews

AJ B.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Zylo from other similar products?

Zylo's team cares about the customer

What is your favorite aspect of this product?

Zylo helps keep us informed of all our products

What do you dislike most about this product?

Nothing comes to mind - except pricing - as a non profit, pricing is always critical.

What recommendations would you give to someone considering this product?

Give it a shot - whats the harm?!

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Saves Time

Cons

  • Leverages Incumbent Status

Reshu b.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Must have SAAS management tooldeveloping each day

Likeliness to Recommend

8 /10

What differentiates Zylo from other similar products?

Zylo provides seamless integration with thousands of software applications and helps to capture contractual information for these applications as well. It also capture user information accurately in terms of last activity date, current designation, applicable cost center & license used, which in turn helps customers to gauge exact usage of application & helps them to optimize cost at the time of renewal. Zylo also provides license insights, wherein it helps customers to understand deprovisioning & downgrade situations. It provide alerts for upcoming renewals & new identified applications in the infrastructure.

What is your favorite aspect of this product?

Zylo provides financial information in form interactive dashboards & further provides saving opportunities. It also helps in performing benchmarking of the applications. Support provided by Zylo for any issue is also addressed quickly & resolved effectively.

What do you dislike most about this product?

For some software applications, custom-based connectors are required to capture accurate information on license type used by an individual user.

What recommendations would you give to someone considering this product?

I would highly recommend Zylo to deployed in the infrastructure, if an organization needs deep insight into the SAAS based applications. It will help them to understand better about the consumption of the applications across different departments & create future savings. Easier way to present data information on SAAS infra to high level management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vaibhav P.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

What differentiates Zylo from other similar products?

The Zylo is more effective than other applications in the market. The application is more accurate and more simple to use as the interface is very easy to use. The application has good interface which sticks us with the user with it. The application helps to deliver the workflows and it best for domain such as IT, Procurement etc. Liked the software a lot!

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features