Zoho

Zoho WorkDrive

Composite Score

8.6 /10

CX Score

8.9 /10

90 Reviews Write a Review

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What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details

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Awards & Recognition

Zoho WorkDrive won the following awards in the Document Management category

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Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

5% Neutral

95% Positive

Pros

Performance Enhancing
Effective Service
Efficient Service
Enables Productivity

Feature Ratings

Average 84

Document Hosting

Document Sharing

Searchability

Editor Functions

Security and Access Control

Check Out Check in

Indexing and Classification

Publication Workflow

Access Tracking

Metrics and Reporting

Version Control

Vendor Capability Ratings

Average 82

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Content Collaboration

Score 8.7

View Zoho WorkDrive in this category (opens in a new tab)

Enterprise Content Management - Midmarket

Score 7.8

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

Saburo P.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

A good cloud-based content management tool.

Likeliness to Recommend

8 /10

What differentiates Zoho WorkDrive from other similar products?

I like its accessibility on different devices because it is a web-based solution therefore it can be simply accessible on any reasonable device. It supports all types of file formats. We will share the docs with our teammates. And not solely this we can additionally produce files here it’s all the file formats that are needed in regular life. The simplest issue I prefer concerning it’s it has windows and mobile apps which may be used to synchronize files and build quick backups. It’s simple to use and supports integration with different apps which help a lot.

What is your favorite aspect of this product?

The best thing I favor concerning this platform is that it’s integrated with the Zoho one. We get a great deal of storage to avoid wasting our files on this web-based platform. Because it could be a web-based platform it may be accessed anywhere on any quiet device, so it eliminates the device dependency if you’re going somewhere. I favor that it accepts every kind of file format and it may also covert the files if we wish to store them as per the Zoho file system it’ll then convert HTML files to text files. They even have a windows application that builds syncing even quicker as we will directly store our files and backups in this applicatio

What do you dislike most about this product?

I didn’t realize any drawback of this platform. It fulfills the aim of storing files.

What recommendations would you give to someone considering this product?

I would advocate this if you want an inexpensive but best resolution for online file storage and it’ll be best to use it if you’re using alternative Zoho services also because it is straightforward to integrate with them as well. They even have a windows application that builds syncing even quicker as we will directly store our files and backups in this application. We will conjointly make a folder to arrange our documents here.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Cons

Under Delivered

Githatu W.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Why Zoho Docs is The Best

Likeliness to Recommend

10 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho Docs does not only handle documents but also other types of files such as music, videos, images and other type of files. It's secure and accessibility is easy

What is your favorite aspect of this product?

I like the security features of Zoho Docs The software integrates well with Zoho products Accessing files is easy from anywhere and any device

What do you dislike most about this product?

No problems experienced with Zoho Docs. Its has been an amazing experience

What recommendations would you give to someone considering this product?

I recommend Zoho Docs because it's very secure and ensure easy access and Management of documents and files

Pros

Helps Innovate
Enables Productivity
Unique Features
Efficient Service

Loise K.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Great Possibilities With Zoho Docs

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho Docs makes it easy to carry business files and access them any time anywhere. Be it documents, videos, or pictures, the software makes it possible to collaborate and offers best security features. Integration with other Zoho products is a plus.

What is your favorite aspect of this product?

I like the security features of Zoho Docs. The software is easy to access and makes collaboration easy. Zoho Docs is scalable The software easily integrate with other Zoho products.

What do you dislike most about this product?

I have zero hates for Zoho Docs. It's an amazing solution

What recommendations would you give to someone considering this product?

I recommend Zoho Docs for it's a simple yet capable and affordable tool. It makes content management and collaboration easy

Pros

Reliable
Performance Enhancing
Efficient Service
Effective Service

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Zoho WorkDrive Ratings

86 Likeliness to Recommend

1 Since last award

96 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Searchability DMSes generally allow for the ability to conduct searches on document content.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Version Control Tracking of document versions with each iteration of document changes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Content Collaboration

Enterprise Content Management - Midmarket

Zoho WorkDrive Reviews

Saburo P.

A good cloud-based content management tool.

Likeliness to Recommend

Pros

Cons

Githatu W.

Why Zoho Docs is The Best

Likeliness to Recommend

Pros

Loise K.

Great Possibilities With Zoho Docs

Likeliness to Recommend

Pros

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Feature Ratings

Document Hosting

Document Sharing

Searchability

Editor Functions

Security and Access Control

Check Out Check in

Indexing and Classification

Publication Workflow

Access Tracking

Metrics and Reporting

Version Control

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Business Value Created

Ease of IT Administration

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support