Zoho

Zoho WorkDrive

Composite Score

8.7 /10

CX Score

8.9 /10

49 Reviews Write a Review

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What is Zoho WorkDrive?

Zoho WorkDrive is an online file storage, sync and collaboration platform for modern teams, small businesses and large enterprises. It introduces Team Folders, which enables teams of any size to work together securely like they're right beside you. Besides, you get the Zoho Office Suite Editors, and complete access stats at the team level and the team folder level. TeamDrive takes complete care of your mobility needs with the Android and iOS mobile apps and the desktop sync application.

Company Details

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Zoho WorkDrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho WorkDrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho WorkDrive?

0% Negative

4% Neutral

96% Positive

Pros

Performance Enhancing
Effective Service
Over Delivered
Transparent

Feature Ratings

Average 85

Cognitive Content Services

Drag and Drop User Interface

Team Collaboration

Large File Optimization

Access Control and Rights Management

Audit Trail

Mobility Support

3rd-Party Integrations

Real-Time Synchronization

Electronic Signatures

Enterprise Grade Security Controls

Vendor Capability Ratings

Average 84

Ease of Customization

Quality of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Also Featured in...

Document Management

Score 8.6

View Zoho WorkDrive in this category (opens in a new tab)

Enterprise Content Management - Midmarket

Score 7.8

View Zoho WorkDrive in this category (opens in a new tab)

Zoho WorkDrive Reviews

Sílveri C.

Role: Operations
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

A little too simple

Likeliness to Recommend

7 /10

What differentiates Zoho WorkDrive from other similar products?

The user interface is very simple compared to other products I’ve used in the past so it makes it easier to implement across different teams.

What is your favorite aspect of this product?

The GUI is neat and simple so you can learn how to use it quickly

What do you dislike most about this product?

Our team believes this product is overpriced

What recommendations would you give to someone considering this product?

Not really as helpful as you think I recommend looking at other products

Pros

Performance Enhancing
Effective Service
Client Friendly Policies
Transparent

Cons

Inhibits Innovation
Slower Product Innovation
Wastes Time

Milan Q.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

"Good program for file storage and sharing."

Likeliness to Recommend

7 /10

What differentiates Zoho WorkDrive from other similar products?

Zoho Docs is my go-to recommendation for storing, sharing since it syncs with so many different file-sharing programs, is compatible with other Zoho products, and is extremely user-friendly.

What is your favorite aspect of this product?

In particular, WorkDrive is integrated with the rest of Zoho's suite, giving users quick and simple access to and control over their data. It's a convenient method of producing and disseminating marketing materials, standard operating procedures, and other written materials.

What do you dislike most about this product?

While writing, there is some lag, which is typical of older versions of Cloud Doc. This can be very irritating when you're attempting to make rapid edits or even just type up text. A lot of the time, it's easier to just type the document in another program and copy and paste it into the desired location.

What recommendations would you give to someone considering this product?

I would suggest using Zoho Docs because it is compatible with many different file storing and sharing programs.

Pros

Enables Productivity
Trustworthy
Unique Features
Efficient Service

Maurice W.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Improved Content Collaboration and Management

Likeliness to Recommend

9 /10

What differentiates Zoho WorkDrive from other similar products?

I like that Zoho WorkDrive is great in both content collaboration and document management which makes ideal for business and irresistible

What is your favorite aspect of this product?

Using Zoho WorkDrive is easy and is very affordable too Zoho WorkDrive comes with great content and document security features

What do you dislike most about this product?

No dislikes as Zoho WorkDrive has been great and secure

What recommendations would you give to someone considering this product?

I recommend Zoho WorkDrive for content collaboration as well as document management thanks to its security capabilities

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Zoho WorkDrive

What is Zoho WorkDrive?

Company Details

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Awards & Recognition

Zoho WorkDrive Ratings

89 Likeliness to Recommend

1 Since last award

95 Plan to Renew

2 Since last award

86 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho WorkDrive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cognitive Content Services Content services powered by machine learning from optical character recognition to mining user activity for behavioural analytics & automated media tagging.

Drag and Drop User Interface Optimal user interfaces and interactions, such as drag-and-drop and file open-in applications.

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Large File Optimization Contains optimizations for transfers of large files.

Access Control and Rights Management Ability to discretely control who can access the file.

Audit Trail View all previous activity including any recent edits and user access.

Mobility Support Software is optimized for mobile usage.

3rd-Party Integrations Integration with other identity providers, content management systems, or cloud services.

Real-Time Synchronization Synchronization of files to a central repository (on-prem or in the cloud) facilitating access across multiple devices.

Electronic Signatures Form signatures can be captured, stored and reported on electronically

Enterprise Grade Security Controls Encryption in-transit and at rest. Remote wiping of data on non-corporate owned devices.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Document Management

Enterprise Content Management - Midmarket

Zoho WorkDrive Reviews

Sílveri C.

A little too simple

Likeliness to Recommend

Pros

Cons

Milan Q.

"Good program for file storage and sharing."

Likeliness to Recommend

Pros

Maurice W.

Improved Content Collaboration and Management

Likeliness to Recommend

Pros

Most Popular Zoho WorkDrive Comparisons

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Feature Ratings

Cognitive Content Services

Drag and Drop User Interface

Team Collaboration

Large File Optimization

Access Control and Rights Management

Audit Trail

Mobility Support

3rd-Party Integrations

Real-Time Synchronization

Electronic Signatures

Enterprise Grade Security Controls

Vendor Capability Ratings

Ease of Customization

Quality of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Availability and Quality of Training

Vendor Support