Zoho Connect Logo Award Winner Product Badge
Zoho Connect Logo Award Winner Product Badge
Zoho

Zoho Connect

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Zoho Connect
8.6 /10

What is Zoho Connect?

Build a thriving workplace culture with Connect's centralized intranet solution for internal communications, employee engagement, and collaboration.

Company Details


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Awards & Recognition

Zoho Connect won the following awards in the Digital Workplace category

Zoho Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Connect?

1% Negative
4% Neutral
95% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Enables Productivity

Feature Ratings

Average 79

Task Management

84

News Feed

83

Instant Messaging

81

Employee Engagement

81

Workflow & Approvals

81

File Sharing Collaboration

81

Employee Directory

81

End-User Workflow Customization

78

Integrations

78

Calendars

78

Reporting and Analytics

78

Vendor Capability Ratings

Average 79

Business Value Created

85

Ease of Implementation

84

Quality of Features

81

Breadth of Features

81

Ease of Customization

80

Usability and Intuitiveness

80

Ease of IT Administration

78

Product Strategy and Rate of Improvement

77

Ease of Data Integration

75

Vendor Support

74

Availability and Quality of Training

73

Zoho Connect Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Best in category!!

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Client Friendly Policies

Cons

  • Vendor's Interest First
  • Under Delivered

Nisarg S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Best product I've ever seen!

Likeliness to Recommend

10 /10

What differentiates Zoho Connect from other similar products?

Its Niche Product. It;s Features Are : Unified Platform Seamless Integration Customization Options Robust Features Social Feeds Document Collaboration Task Management Employee Directories Company News Surveys and Polls Mobile Accessibility Security and Compliance

What is your favorite aspect of this product?

Unified Platform. Seamless Integration.

What do you dislike most about this product?

Limited Customization. Lack of Certain Features.

What recommendations would you give to someone considering this product?

Read User Reviews and Testimonials Consider Integration with Other Tools Explore Features and Functionality Evaluate Your Needs Try a Free Trial or Demo Compare with Alternatives Consider Support and Training Consider Customization Options Evaluate Scalability Factor in Cost

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kriti S.

  • Role: Finance
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

A Must-Have tool for Team Collaboration

Likeliness to Recommend

9 /10

What differentiates Zoho Connect from other similar products?

Zoho Connect pricing makes it a good choice for mid-level businesses that need a robust collaboration tool.

What is your favorite aspect of this product?

The mobile app is also a great feature, offering team communication anytime anywhere.

What do you dislike most about this product?

Advanced project management tools are missing from Zoho Connect making it inefficient for detailed tracking of tasks.

What recommendations would you give to someone considering this product?

It's best suited for small to mid-sized businesses or teams looking for cost-effective collaboration solutions.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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