ZenGRC Platform Logo
ZenGRC Platform Logo
RiskOptics

ZenGRC Platform

Composite Score
6.9 /10
CX Score
6.9 /10
Category
ZenGRC Platform
6.9 /10

What is ZenGRC Platform?

ZenGRC -- the first, easy-to-use, enterprise-grade information security solution for compliance and risk management -- offers businesses efficient control tracking, testing, and enforcement.

Company Details


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Awards & Recognition

ZenGRC Platform won the following awards in the Governance, Risk and Compliance category

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ZenGRC Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ZenGRC Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

74 Likeliness to Recommend

85 Plan to Renew

2
Since last award

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ZenGRC Platform?

10% Negative
23% Neutral
67% Positive

Pros

  • Respectful
  • Fair
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 78

Audit and Compliance Management

84

Policy Management

79

Risk Management

79

Workflow Management

78

Asset Management

77

Threat and Vulnerability

75

Incident Management and Remediation

75

Vendor Management

74

Reporting and Dashboards

71

Vendor Capability Ratings

Average 73

Usability and Intuitiveness

80

Ease of IT Administration

77

Ease of Implementation

76

Breadth of Features

75

Availability and Quality of Training

74

Business Value Created

73

Product Strategy and Rate of Improvement

71

Quality of Features

71

Ease of Data Integration

70

Ease of Customization

69

Vendor Support

68

ZenGRC Platform Reviews

Krystal J.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

The system is flexible but have patience

Likeliness to Recommend

7 /10

What differentiates ZenGRC Platform from other similar products?

The customer service , and having unique IT players within our company to work on it

What is your favorite aspect of this product?

Use ability function and customer service to resolve issues

What do you dislike most about this product?

Takes awhile to implement company wide

What recommendations would you give to someone considering this product?

Have patience with the rollout

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Fred F.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Great software with robust features

Likeliness to Recommend

10 /10

What differentiates ZenGRC Platform from other similar products?

Easy to customize software features

What is your favorite aspect of this product?

Reliable software

What do you dislike most about this product?

Nothing I dislike

What recommendations would you give to someone considering this product?

Use trial period to evaluate software

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Heather C.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

I’m happy my company decided to give this a shot.

Likeliness to Recommend

7 /10

What differentiates ZenGRC Platform from other similar products?

I’m able to easily navigate the platform without any issues

What is your favorite aspect of this product?

The fact I’m easily able to input all the data I need to. I’ve had a hard time with other platforms

What do you dislike most about this product?

There is nothing I dislike about this product

What recommendations would you give to someone considering this product?

Give it a shot and go through the tutorials- they make it easy to understand

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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