Emotional Footprint Awards 2021
Governance, Risk and Compliance
SoftwareReviews names Onspring Governance, Risk & Compliance Suite and ZenGRC as Governance, Risk and Compliance Emotional Footprint Award Winners.
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Governance, Risk and Compliance
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Onspring Technologies
Onspring Governance, Risk & Compliance Suite
Flexible, cloud-based GRC platform from Onspring. Easily manage and share information, monitor processes in real time and create reports with improved efficiency and integrity, all within a no-code environment. Whether you’re leaving an existing platform or implementing GRC software for the first time, Onspring has the technology, transparency and service-minded approach you need to rapidly achieve your goals.
9.2
CX Score
CX
Score
+93
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
Reciprocity
ZenGRC
ZenGRC -- the first, easy-to-use, enterprise-grade information security solution for compliance and risk management -- offers businesses efficient control tracking, testing, and enforcement.
8.5
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Other Evaluated Vendors
SAP
SAP GRC
Adapt quickly to changes in the economy, technology, and regulations to strengthen your business with software for governance, risk, and compliance (GRC).
8.1
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Oracle
Oracle GRC
Only Oracle Fusion Governance, Risk, and Compliance (GRC), a component of the Oracle Fusion Applications suite, provides a complete enterprise GRC platform that gives you the power to discover, manage and enforce.
8.0
CX Score
CX
Score
+82
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
NAVEX Global (formerly LockPath)
Lockpath Integrated Risk Management Platform
NAVEX Global's Lockpath is a powerful, flexible, integrated GRC platform that enables integrated risk management and is built to scale.
7.9
CX Score
CX
Score
+78
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Dell EMC
RSA Archer Suite
RSA Archer Suite empowers organizations to manage multiple dimensions of risk on one platform with on-premises and SaaS offerings, and quickly implement industry-standard processes and best practices for advanced risk management maturity, informed decision-making and enhanced business performance.
7.9
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
LogicGate Inc
LogicGate Risk Cloud
The LogicGate Risk Cloud™ is an agile GRC cloud solution that combines powerful functionality with intuitive design to enhance enterprise GRC programs.
7.8
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
IBM
IBM OpenPages GRC Platform
IBM® OpenPages® GRC Platform is an integrated governance, risk and compliance platform that enables companies to manage risk and regulatory challenges across the enterprise.
7.6
CX Score
CX
Score
+69
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
MetricStream
MetricStream GRC
MetricStream GRC is the technology infrastructure that modern and digital organizations are relying on to design an integrated GRC architecture that can be embedded into the fabric of the enterprise. Built on cloud-based, open-standard technologies using J2EE and XML architecture, MetricStream GRC Platform enables rapid deployment of GRC Apps that provide a pervasive approach to governance, risk, and compliance.
7.3
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
71
Value Index
VALUE INDEX
Verizon Communications Inc
Verizon GRC Services
Create an effective governance, risk, and compliance (GRC) approach that can help you better comply with security requirements, control risk, and build customer loyalty. And assess, establish, and—most importantly—maintain compliance across your organization, despite complications such as changing and overlapping security regulations and standards, differing interpretations, and a lack of uniformity in compliance efforts.
7.1
CX Score
CX
Score
+71
Net Emotional Footprint
Net Emotional
Footprint
71
Value Index
VALUE INDEX
ServiceNow
ServiceNow GRC
ServiceNow GRC harnesses the ServiceNow service management platform to enhance visibility and orchestrate cross‑functional GRC processes, detect and assess risks in real time, streamline and operationalize compliance controls, and accelerate the mean time to mitigate risks.
6.1
CX Score
CX
Score
+45
Net Emotional Footprint
Net Emotional
Footprint
74
Value Index
VALUE INDEX
SAI Global Pty Ltd
SAI Global Compliance 360
Compliance 360® is a comprehensive software solution that streamlines governance, risk, compliance and internal audit process for organizations of all sizes and geographic diversity. Compliance 360 is designed to make compliance, risk and audit management easier, less costly, and much more manageable – even for organizations in highly regulated industries.
5.4
CX Score
CX
Score
+40
Net Emotional Footprint
Net Emotional
Footprint
64
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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